Talent.com
Account Representative

Account Representative

FirstsourceBuffalo, NY, US
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Account Representative

Company : Firstsource Advantage Location : Amherst, NY Pay : $19.00 / hour Start Date : Monday, November 3rd

Schedule

  • Training : Monday to Friday, 10 : 00 AM 7 : 00 PM
  • Work Hours : Monday to Friday, 10 : 00 AM 7 : 00 PM & 1 Saturday a month

About the Opportunity

Are you ready to grow your career while making a real impact? Firstsource Advantage is seeking motivated and customer-focused individuals to join our team as Account Representatives (Collections). This is more than just a job its a chance to build a stable, rewarding career in a supportive and fast-paced environment.

What You'll Do

  • Engage with customers to understand their financial situations and recommend appropriate payment solutions
  • Handle inbound and outbound calls professionally and empathetically
  • Work with compliance in mind by following federal and state regulations
  • Meet performance goals related to call quality, resolutions, and collections metrics

    • What We're Looking For

  • High school diploma or GED required
  • At least 6 months of customer service or sales experience
  • Stable work history and a professional demeanor
  • Strong communication, problem-solving, and computer skills
  • Ability to manage confidential information with care and discretion
  • Reliable, self-motivated, and goal-oriented

    • Why Join Firstsource?

  • Career Advancement : We promote from within and support your growth
  • Meaningful Work : Help customers take control of their financial future
  • Team-Oriented Culture : Be part of a collaborative and supportive team
  • Skill Development : Learn and grow with hands-on experience in collections and customer service

    • Benefits (Eligible After 90 Days) :

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan with matching
  • Paid Training
  • Monthly Incentives and Recognition Programs
  • PTO

    • Take the Next Step in Your Career

    Apply today to join Firstsource Advantage and start building a future youre proud of.

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    Account Representative • Buffalo, NY, US

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