Receptionist / Greeter
The Receptionist / Greeter is responsible for greeting customers as they enter the dealership and directing them to the appropriate sales staff or other department.
Key Tasks :
- Answer all incoming calls and forward them to the appropriate party
- Meet and greet customers. Have new customers complete a customer information card.
- Project a professional and service-oriented image to all customers
- Assist Sales Coordinator / Office Manager with all files, paperwork, Getaways! and clerical support
- Provide support to all departments as needed including typing of correspondence, travel planning, general office duties and appointment setting
- Input information into customer databases
- Attend and assist with the preparation of boat shows and other off-site promotional events
- Process all outgoing mail and sort and distribute incoming mail
- Actively participate in boat shows and other off-site promotions such as Getaways!
- Assist with the scheduling of guests for Getaways! trips
Key Result Areas :
Internal / external customer enthusiasmProfessional telephone and face-to-face contact with all customers and team membersMaintaining a positive image of MarineMaxAccurate and timely completion of all paperworkSuccessful boat shows, Getaways! trips, and other off-site promotional eventsAccurate database managementTimely and accurate completion of all administrative tasksMarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.