Assistant Manager - NEW STORE J.Crew Factory

Overview

Assistant Manager - NEW STORE J.Crew Factory

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About J.Crew Factory

We're J.Crew Factory, and we believe shopping should be fun. Our brand is built on creating timeless styles that last season after season—while staying ahead of what's next. We source the best fabrics at accessible prices and are committed to eco-friendly fabrics and supporting our factory workers. We aim to cultivate high-quality employees who reflect our values : creativity, inclusion and collaboration.

Job Summary

As an Assistant Manager, you are a key member of the leadership team. You'll support a profitable business by creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement. You'll provide in-the-moment feedback and coaching so each team member can contribute at their highest potential. You'll partner with your leadership team to drive the business forward and step in on tasks when needed.

Responsibilities

• Be the role model for creating personalized connections with customers that drive loyalty and excitement for the brand.
• Observe associate performance on the selling floor and assist to make a connection or sale.
• Lead fit sessions that enhance product knowledge and fuel a style obsession.
• Help associates optimize each customer interaction with specific actions to improve outcomes.
• Ensure the team stays on track to meet or exceed goals and customer expectations.
• Own the selling floor and ensure the right people are in the right place at the right time.
• Be ready to step in for another manager as needed.
• Plan and execute local events that tie to the community and drive traffic and sales.
• Act in a manner aligned with our values.

Qualifications / About You

Perks & Benefits

Compensation

Hourly Range : $19.50 - $24.35. Base salary may vary by geographic region and experience. This includes the potential for bonus and competitive benefits as part of total rewards.

Equal Opportunity

J.Crew Group is committed to Diversity, Equity and Inclusion and provides equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, sexual orientation, or any other protected status.

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