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Implementation Specialist

Implementation Specialist

LHHNew Orleans, LA, United States
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Implementation Specialist

We’re hiring an Implementation Specialist for a strictly temporary assignment through January. If you’re highly organized, detail-oriented, and comfortable with Excel and high-volume work, this is a great opportunity to gain exposure to sales, underwriting, and policy administration in a fast-paced, mission-driven startup environment.

What You’ll Do :

  • RFP Intake & Underwriting Prep
  • Manage intake and organization of partner RFPs
  • Verify data accuracy and maintain records in HubSpot
  • Support underwriting teams with timely, complete submissions
  • Policy Implementation & QA
  • Coordinate policy issuance and ensure compliance
  • Conduct quality checks and submit data for policy processing
  • Maintain documentation accuracy and completeness
  • Client Interaction
  • Communicate with TPAs and agencies to gather missing information
  • Escalate sensitive issues to underwriters as needed
  • Cross-Functional Coordination
  • Collaborate with internal teams and external vendors
  • Ensure smooth handoffs and information exchange
  • Process Improvement
  • Recommend enhancements to intake and implementation workflows
  • Support reporting and analysis efforts

What You Bring :

  • Undergraduate degree in Business or Healthcare-related field
  • Intermediate to advanced Excel skills
  • Strong organization and attention to detail
  • Empathetic verbal and written communication
  • Experience in high-volume environments
  • Customer service experience preferred (non-call center style)
  • Familiarity with HubSpot and web-based systems
  • Adaptability to new tools and systems (no SAP / CRM required)
  • Insurance or healthcare background is a plus
  • 📍 Location : New Orleans, LA - Onsite

    💵 Pay : $23–$25 / hr.

    If you have an interest in the Onsite – Implementation Specialist, please apply now!

    Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

    Equal Opportunity Employer / Veterans / Disabled

    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
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    Implementation Specialist • New Orleans, LA, United States

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