Patient Appointment / Registration Representative (Charleston)

Patient Access Representative

The patient access representative in the sleep lab reports to the clinical day coordinator. Under general supervision, the patient access representative is accountable for performance of clerical work related to the sleep lab office. This position handles incoming and outgoing communications; processes physician's orders; and maintains charts, records, supplies and equipment. The patient access representative accurately performs computer related tasks.

Medical University Hospital Authority (MUHA)

Employee

Regular

CC000673 CHS - Sleep Center (Main)

Hourly

Health-20

40

Day (United States of America)

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.