Sample Processing Manager

Oversee Sample Logistics and Data Integrity in a High-Throughput Laboratory Environment.

Title : Sample Processing Manager

Location : Knoxville, TN

Salary : $50,000-55,000 + Benefits

Job Summary :

The Sample Processing Manager will coordinate and perform a diverse set of tasks supporting clients with sample supplies, sample receipts, COC and project documentation, and supports Laboratories with accurate and timely sample distribution. Follows all Standard Operating Procedures and Quality Program.

Duties / Responsibilities :

• Oversees Sample Processing department, trains and manages all assistants in the department.
• Receives client samples, unpacks sample coolers, labels samples appropriately and disperses samples to appropriate laboratory.
• Logs samples into LIMS system and generates project folders for laboratories.
• Follows contract information as provided for applicable projects, and notifies accounting if discrepancies are encountered.
• Assembles and ships client sampling supplies.
• Communicates all project information to lab personnel.
• Manages bio-trap inventory and notifies bio-trap lab when supplies are needed.
• Manufactures advanced ISM bio-trap orders as a backup.
• Stocks supplies necessary for daily tasks to be completed.
• Keeps up with necessary logs (biotraps, smartDNA, subcontract, etc) and follows standard operating procedures of Customer Service Department
• Maintains organization and cleanliness of customer service area.
• Manages and ships subcontract samples (SIP, DIC, smartDNA, etc)
• Manages shipment for all conference and workshop events.
• Provides answers client questions by phone and email as necessary.
• Maintains a friendly customer service attitude with all client interactions.
• Follows all assigned SOPs.
• Any and all other tasks deemed necessary.

General Managerial Responsibilities

Required Skills / Abilities :