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Project Manager

Project Manager

DELZER LITHOGRAPH COGreen Bay, WI, US
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Job Description

Job Description

Description : About Us

We are a customer-focused company specializing in print and production services. Our team is dedicated to delivering high-quality solutions and building lasting relationships with our clients. We’re currently seeking a Project Manager to join our team and help drive customer satisfaction and operational excellence.

Responsibilities

  • Collaborate with sales team and customers to define needs and select appropriate materials and methods.
  • Enter and verify job information in the MIS system; ensure accuracy and alignment with estimates.
  • Communicate proactively with sales team, management, operations, and customers regarding job status and updates.
  • Assist in resolving customer concerns related to changes, errors, quality, or service.
  • Support Sales during customer visits, meetings, and tours; provide backup support when needed.
  • Attend daily production / scheduling meetings and provide relevant updates.
  • Participate in press checks and assist with proofing processes.
  • Order job materials and third-party services.
  • Close jobs within 48 hours of shipping and submit for costing and invoicing.
  • Create press layouts and assist with job planning.
  • Understand and apply knowledge of printing technologies (offset, digital, wide format, finishing, mailing, fulfillment, online ordering).
  • Foster positive working relationships with co-workers and clients.

Qualifications

  • Experience in account management or customer service, preferably in a print or production environment.
  • Strong communication and organizational skills.
  • Ability to manage multiple projects and meet deadlines.
  • Familiarity with estimating and MIS systems is a plus.
  • Team-oriented with a proactive approach to problem-solving.
  • Benefits

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off
  • Professional development opportunities
  • Supportive and collaborative work environment
  • Requirements :

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    Project Manager • Green Bay, WI, US