Senior User Experience Researcher Job at Scribd, Inc. in Portland

Overview

Senior User Experience Researcher role at Scribd, Inc.

About Scribd

At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. We create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our products : Everand, Scribd, and Slideshare.

We value a culture where employees can be real and bold; we debate and commit as we embrace plot twists; and every employee is empowered to take action with a customer-first mindset. Scribd Flex supports flexible work while prioritizing intentional in-person moments to build collaboration, culture, and connection. Occasional in-person attendance is required for all Scribd employees, regardless of location.

We hire for “GRIT”—the intersection of passion and perseverance toward long-term goals. G.R.I.T. stands for Goals, Results, Innovation, and Team through collaboration and attitude.

What We’re Looking For

We’re seeking a Senior User Researcher to define ongoing strategic opportunities for Scribd’s UGC products. You will lead generative and exploratory research to drive continuous evolution and significant impact, grounded in deep user understanding.

What You Will Do

• Identify the questions to move strategy and execution forward; inform company strategy, product experiences, and long-term roadmaps with your insights.
• Advocate for and shape the strategic direction of the UGC brands, acting as a thought leader and contributing across brand and cross-functional teams.
• Design, scope, and conduct user research to uncover latent and unmet needs of Scribd and Slideshare users using generative, iterative, and evaluative methods.
• Support multiple product managers, designers, and other stakeholders with a range of research needs, from large and generative to small and tactical.
• Make research findings actionable through crafted insights, decks, stories, videos, and testimonials; foster engagement in studies and a shared understanding of research output to drive decisions.
• Build and implement innovative research processes to meet product delivery goals.
• Leverage company-provisioned AI tools to maximize efficiencies while maintaining appropriate human oversight for impactful research.

About You

Compensation

At Scribd, base pay is one part of total compensation. Salary ranges vary by geographic location. In California, the range is approximately $122,500 to $191,000. In the United States outside California, the range is approximately $101,000 to $181,000. In Canada, the range is approximately CAD 128,000 to CAD 169,500. Hiring details consider experience, skills, education, and business needs. This position is eligible for equity and a comprehensive benefits package.

Working at Scribd

Are you based in a location where Scribd can employ you? Primary residence must be in or near listed cities in the United States, Canada, or Mexico, within commuting distance.

Benefits, Perks, And Wellbeing At Scribd

Equal Employment Opportunity

Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply and believe diversity of perspectives and experiences drives the best ideas. Accommodations are available on request at accommodations@scribd.com.

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