Consumer Loan Documentation Specialist

Job Description

Job Description

We are looking for a highly driven team member who has experience and knowledge in processing title documents to ensure lien perfection in the State of Texas. This position offers an opportunity to enrich consumers' lending experiences while providing high quality customer service. A Consumer Loan Documentation Specialist is a vital position in our organization and should be someone who is passionate about details and thrives in a fast paced, high volume, repetitious environment.

On the Consumer Lending team, you can expect competitive pay including a comprehensive and generous benefits and PTO package. In addition, you'll be provided with ongoing training and career growth opportunities. Our team is located at our new HQ building in North Austin by the 183 / Oak Knoll exit (Riata Trace) and offers amenities such as a fitness center, yoga room, free breakfast or lunch on Thursdays (e.g. FOOD TRUCKS!!), outdoor dining area and café with a micro market.

In this role, you will :

• Promoting and maintaining positive internal and external relationships at all times.
• Auditing loans to ensure set up and processing is within approval limits and meet credit union, state and federal lending guidelines and regulations.
• Accurately and efficiently process tax and title documents for titling and registration.
• Communicate with dealerships, banks, credit unions and department of motor vehicles (DMV) to obtain and execute all necessary documentation.
• Ensure all work is promptly and properly completed and is in compliance with state requirements and DMV regulations.
• Post accounting entries related to DMV transactions.
• Verify costs and transactions for vehicle sales to ensure appropriate sales tax is collected.
• Record and release titles in VinTek.
• Identification, discussion and resolution of errors and issues.
• Verification or preparation of all archived documents.
• Working to validate and clear GL exceptions in a timely manner.
• Preparation and validation of monthly vendor remittance for loan related products.
• Performing miscellaneous duties within lending to include call center support.

What you will need to succeed :

Particulars :

About United Heritage Credit Union :

The Credit Union was established in 1957 as an Austin-based credit union, and over 65 years later we continue to serve communities in Central Texas, Austin and Tyler communities, as well as those that live in the rest of Texas through TXCC membership. Through innovative technology, exemplary service standards and competitive products, United Heritage continues to be a strong force in the credit union industry. UHCU has over $1.6 billion in assets, more than 78,000 members, 10 branch locations, and approximately 260 employees. We are a full-service financial institution whose vision is "To be your primary financial institution." Being part of our credit union means being part of our community.

UHCU Offers :

Important Note : We take hiring very seriously. Interviewing at UHCU may include phone interviews, as well as 1st & 2nd round interviews. We are unable to follow-up with each and every applicant, but we do our best to run a thorough process for candidates whom we identify as a potential fit. We will be sure to contact you if that is the case!