Veterinary Receptionist

Receptionist Position At Meridian Veterinary Care

At Meridian Veterinary Care, we deliver exceptional veterinary services with a focus on preventive care, dentistry, surgery, and advanced diagnostics. We also proudly offer our clients a spectrum of holistic, integrative care. Our team is dedicated to creating a supportive, collaborative environment where you can learn, grow, and provide pets with the care they deserve. With a commitment to client education and compassionate medicine, we ensure that every pet receives personalized, quality care.

Folsom, CA offers a perfect balance of historic charm and modern living. From the scenic Folsom Lake to miles of hiking and biking trails, outdoor enthusiasts will feel right at home. The city also boasts a vibrant arts scene, excellent dining, and unique shops in the historic downtown area. Just a short drive from Sacramento, Folsom provides both small-town comfort and access to urban amenities.

If youre looking to join a team that values your passion for veterinary medicine and supports your professional growth, Meridian Veterinary Care is the place for you. Come make an impact in a community youll love!

Receptionist Responsibilities

• Receive and place calls to clients for the purpose of scheduling.
• Prioritize multiple tasks in a calm, organized manner.
• Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
• Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarians instructions, and schedule all future appointments.
• Utilize hospital computer systems to document medical records and communicate with clients and teammates.
• Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
• Excellent customer service skills and an exceptional level of communication in a professional manner.
• Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services / procedures.
• Maintain a positive attitude in all interactions with clients, pets and other teammates.
• Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.
• Utilizing standard office / business equipment.
• Knowledge of veterinary medical terminology and procedures.
• Flexible schedule including some weekend and holiday shifts.
• Experience with veterinary software is preferred.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Possession of organizational skills.
• Critical thinking Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.

Compensation And Benefits

About Mission Pet Health

Veterinarian-led. People-focused. Pet-obsessed. Thats Mission Pet Health in a nutshell!

We were founded by veterinarians who believe local practices thrive when autonomy, collaboration, and medical excellence lead the way. That belief still guides everything we dofrom mentorship to medicine to how we support our teammates.

Driving our award-winning culture are our WAG values Work Together, Amaze, and Grow which fuel us to drive a tangible, lasting impact for our teams, the communities we serve, and the pets we care for.

So, whats in it for you at Mission?

Were on a mission to be the greatest veterinary company in the worldand wed love for YOU to be a part of it!

Mission is one of the leading veterinary care organizations in the U.S., formed by the joining together of Southern Veterinary Partners and Mission Veterinary Partners. Our mission is to provide world-class support to hospital teams on a hyper-local basis.

Our Home Office teams manage the back-end side of the business so our hospital teams can focus on what matters most the medicine and caring for their patients. Were based in Birmingham, AL, but the heartbeat of Mission is in our 850+ animal hospitals and 20,000+ teammates across the country. Founded on a deep commitment to clinical and operational excellence, weve earned recognition on prestigious workplace ranking lists such as Inc. 5000, U.S. News & World Report, and Newsweek. In fact, in 2024, Newsweek named SVP the #11 Most Loved Workplace in America, marking the companys third consecutive Top 25 ranking.