Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.
What you’ll do on a typical day :
- Communicate and collaborate with stakeholders, key users and business process leads to analyze business problems and capture detailed requirements; reconcile conflicts
- Facilitate meetings and workshops that determine process requirements and system changes
- Develop detailed user stories, work plans, deliverables, definitions of overall approaches and mobilization efforts for CRM initiatives
- Work closely with IT teams to validate and ensure proposed solutions meet business requirements; participate in initial validation and testing, and facilitate user-acceptance testing
- Guide and consult with other analysts
- Partner with program and training / communication teams to ensure business readiness for organizational change, and a schedule for impacted processes / systems changes; assist in creating training documentation and delivering train-the-trainer sessions
- Provide leadership, training, coaching and guidance to key users
What you need to succeed at GXO :
At a minimum, you’ll need :
Bachelor’s degree in Computer Science, Information Systems, Engineering or a related technical field, or equivalent related work or military experienceExpertise and experience in at least one of the following business disciplines : supply chain management, warehousing, transportation or distribution2+ years of experience using SQL for data analysis, extraction, troubleshooting and reportingThorough understanding of current information systems technologies databases, web-based systems, and system design.2+ years of experience supporting WMS (Warehouse Management Systems)It’d be great if you also have :
Certification in any of the following : business analysis, systems analysis or business requirements gatheringExperience performing well under pressure in an ambiguous and rapidly changing environmentExcellent verbal and written communication skills, including communicating technical concepts and plans at all levelsAn aptitude for using a variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes, or cultures3+ years of experience supporting WMS (Warehouse Management Systems)