PT Sales Associate - Valley Fair

Overview :

• Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Associate to join its Valley Fair location in Santa Clara, California .  As a Sales Associate at Marc Jacobs, you will drive sales & service by providing an exceptional client experience, engaging in clienteling, and assisting with the operations of the store.  RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO :   Consistently achieve or exceed individual & store sales and other commercial KPIs   Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves   Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge  Illustrate the different stages within the client journey​ and the core behaviors needed to provide a unique and elevated experience – all with the goal of driving repeat business  ​Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars   Capture client data by cultivating new and existing client relationships  Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries  Foster a culture of collaboration and open communication with colleagues and management   Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management  Ensure both the sales floor and stockroom are well-organized   Adhere to all company policies and procedures  QUALIFICATIONS :   1+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service   Experience in generating sales, building, and developing client relations  Demonstrated verbal and written communication skills   Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations  Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs   Creative & Innovative - promotes curiosity, diversity and collaboration – is open to disruptive ideas  Excellent organizational, follow-up, and time management skills   Passion for the Marc Jacobs brand and product offering   Computer skills including operating a POS and navigating Microsoft Office suite  Must have flexibility to work a retail schedule including evenings, weekends and holidays  SALARY & BENEFITS / WHAT WE OFFER :    The compensation for this position ranges from $18 - $19 (hourly) .
• The rate of pay offered will be dependent upon candidate’s relevant skills and experience.
• If applicable, we offer our employees a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401k matching.
• We also offer discounts on travel, entertainment, and more through our partnership with PerkSpot.
• MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands.  ABOUT MARC Marc Jacobs is a leading force in fashion, known for pioneering designs and an irreverent spirit that celebrates the everyday and the extraordinary.
• The brand continues to make its Marc, staying rebellious, unpredictable, and original.

Our work is built upon core brand pillars :