Service Associate

Veterans Staffing • Fenton, MI, US

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SpartanNash Food Solutions Company

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We see a day when each of our 20,000 Associates will say,

"I can't live without them."
Each of them plays an integral role in SpartanNash's
People First
culture, Operational Excellence and Insights that Drive Solutions.

Ready to contribute to the success of our food solutions company? Apply now!

Position Summary :

This role is responsible for operating cash register and electronic scanner to itemize and total customers' purchases, receive payment, and assist in bagging purchases for customers while displaying courteous customer service.

Here's what you'll do :

Operate cash register and electronic scanner to itemize customer purchases; handles a variety of products.

Process financial transactions including cash, checks, credit cards, food stamps, WIC, loyalty cards, gift certificates, rain checks, voids, and coupons accurately.

Weigh and carefully bag customer purchases.

Ensure proper use of product identification and corresponding PLU's; report errors in pricing or signage.

Maintain understanding of current store programs and product locations.

Communicate the Company programs, in-store specials and coupons to customers, and models high standards of service.

Comply with Company policies regarding security, cash handling / cash drawer accounting procedures, product handling, etc.

Maintain a clean and well-stocked department; ensure the department complies with Company safety and sanitation procedures.

Follow all PPE and Safety Guidelines.

Follow all Food Safety and Cleaning Expectations.

Follow guest experience guidelines.

May be assigned tasks in other departments based on customer experience need.

Additional responsibilities may be assigned as needed.

Here's what you'll need :

High school diploma or GED (preferred)

One year of prior retail or related experience preferred.

Good verbal communication skills; ability to interact politely and effectively with customers.

Good customer service and organizational skills; detail-oriented.

Basic reading, writing and arithmetic skills are required.

Physical Requirements :

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and / or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

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Service Associate • Fenton, MI, US