Job Description
Job Description
Position : Club Manager
Reports to : Regional Club Manager
Employee Type : Full Time
Job Summary :
Ensure the financial growth and sales performance of the club by overseeing all aspects of the sales operations. Execution and inspection of all sales operations including the activities of all Fitness Advisors and supporting departments. Manage and participate in all sales related functions including prospecting, staff training, new members sales and member retention.
Duties and Responsibilities :
- Achieve monthly and yearly sales goals
- Train and motivate team daily to achieve club objectives
- Conduct daily sales meetings to discuss performance and objectives with team
- Recruitment, interview and train all new staff
- Report sales activity daily
- Promptly respond to members concerns
- Ensure club meets all standards for cleanliness, maintenance, and safety
- Attend all staff and club meetings and events
- Establish and maintain professional relationships with staff
- Maintain and update sales policies and procedures
- Always know and be aware of club revenues and goals
- Works closely with retention departments to ensure high participation in the facilities
- Ensures that all required documentation is completed in a timely manner.
- Ability to respond quickly and appropriately to emergency situations.
- Perform other duties and assignments as necessary or required
- Grow dues base and constantly know you dues line
- Help support and grow all departments in the facility
- Produce staff that can grow with the company and become Club Managers
Expectations :
Present a professional demeanor at all times when representing the Genesis Health ClubsProvide input in developing strategies to support goals and objectivesRecommend staff development / education activitiesDevelop and build a team atmosphere among staff and departmentsAbility to respond to common inquiries or complaintsJob Requirements :
Available to work weekends and evenings and holidaysMust hold current CPR certification or obtain within 60 days of start dateAbility to work well with othersExperience in cash handling and credit cardsCustomer service abilitiesPhysical Requirements :
Ability to stand for long periods of timeAbility to lift up to 35 poundsAbility to communicate with guests and other associates, including reading, writing and speaking