This position is 100% onsite and does not qualify for a hybrid or remote schedule
RESPONSIBILITIES
Job Specific Competencies :
Completes each prior authorization reference encounter in an efficient, standardized, and accurate manner.
Demonstrates professionalism and provides exemplary customer service with each encounter to both internal and external customers.
Demonstrates exceptional organizational skills.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting JCMG's corporate integrity efforts by acting in an ethical and appropriate manner.
Employee to discuss pre-collections with patients.
Scheduling appointments once benefits, eligibility and authorizations for surgery are confirmed.
Experience in a medical practice interacting with patients.
Employee to be cross-trained to also cover front desk and Medical Assistant duties.
JCMG Core Competencies :
Strives for continuous quality improvement.
Participates in educational experiences designed to maintain and / or improve professional competence.
Maintains high work ethic standards.
Provides quality customer service to staff, patients and visitors at all times.
MINIMUM QUALIFICATIONS
Education :
High school diploma or GED
Experience :
Minimum of 1 year experience in managed care or medical office environment
Proficient in Microsoft Word / Excel, online Portals
Certification / License :
N / A
Knowledge / Skills / Abilities :
Knowledge of Managed Care contracts / plans
Medical terminology
Excellent organizational skills, written and oral communication and customer service
Strong teamwork and collaborative skills
Ability to multi-task and work independently
Attention to detail
Must have knowledge of office equipment and computers
WORK ENVIRONMENT
Works in heated and air-conditioned centralized prior authorization and referral office setting with multiple other staff members.
BENEFITS
Health insurance & employer paid short- and long-term disability
Generous PTO policy, beginning at 148-hours annually
56 hours paid Holiday Leave
Employer Retirement Plan (401K) with employer match
Tuition reimbursement and other professional advancements, including a Medical Assistant training program
Pay Range :
$16.27 - $19.93 per hour
Prior Authorization Specialist • Jefferson City, MO, United States