Solutions Manager
VirtualVocationsNewark, New Jersey, United Statesjob_description.job_card.variable_days_ago
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A company is looking for a Solutions Manager to provide superior customer service and technical support to clients.
Key Responsibilities
Deliver exceptional customer service by addressing inquiries and troubleshooting issues
Coordinate communication with internal and external customers and document all interactions
Organize and resolve assigned work efficiently while supporting application functionality
Required Qualifications
High School Diploma or Equivalent
2+ years of experience in a support role, particularly in healthcare
Experience anticipating customer needs and providing a positive experience
Ability to navigate Internet Explorer and Microsoft Office
Demonstrated ability to meet performance objectives and service level agreements
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Solution Manager • Newark, New Jersey, United States
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