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GOVERNMENT OPERATIONS CONSULTANT I - 37011004
GOVERNMENT OPERATIONS CONSULTANT I - 37011004Florida Department of Environmental Protection • Fort Myers, FL, US
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GOVERNMENT OPERATIONS CONSULTANT I - 37011004

GOVERNMENT OPERATIONS CONSULTANT I - 37011004

Florida Department of Environmental Protection • Fort Myers, FL, US
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GOVERNMENT OPERATIONS CONSULTANT I - 37011004

Requisition No : 858899

Agency : Environmental Protection

Working Title : GOVERNMENT OPERATIONS CONSULTANT I - 37011004

Pay Plan : Career Service

Total Compensation Estimator Tool

GOVERNMENT OPERATIONS CONSULTANT I

State of Florida

Department of Environmental Protection

Overview

The Florida Department of Environmental Protection protects, conserves and manages the state's natural resources and enforces its environmental laws. Each position works together as a whole to advance Florida's position as a world leader in protecting natural resources while growing the state's economy.

Responsibilities

  • Conduct organizational studies and evaluations on office procedures, provide technical assistance, and develop procedures to assist the South District to operate more efficiently and effectively. This position is highly independent and responsible for a wide variety of complex administrative duties in the South District's Business Planning Administrative (BPA) team. It provides full performance level administrative support for the South District's Permitting Program and Compliance Assistance Program (CAP). The incumbent is expected to apply Continuous Improvement principles to reduce waste, improve processes, and provide services that add value to customers.
  • Permitting Program Support : provide administrative support for complex actions of the regulatory permitting programs, assign workload to permit processors, coordinate workload with supervising staff, generate weekly reports, analyze workload for improvements, process applications and correspondence, organize and maintain e-files and databases, communicate with customers, and coordinate permitting activities with BPA and staff to promote efficiency.
  • Compliance Assistance Program (CAP) Support : maintain knowledge of CAP operations, receive and research complaints, update data in CAP tracking systems, monitor compliance reports, assist with MORs and DMRs, maintain enforcement and inspection tracking, prepare monthly reports, train CAP staff on tracking databases, prepare enforcement documents, assist customers with status updates, and coordinate CAP activities with staff.
  • Business Planning Support : collaborate with the BPA team and management to ensure document handling, database updates, and timely public information responses; support public records requests; recommend process improvements; implement total quality management and LEAN principles; conduct outreach to the regulated community for process clarification and assistance with DEP's web-based services.
  • Assists with Cash Receiving Application (CRA) responsibilities following revenue processing policies : receiving, logging, safeguarding checks, depositing funds, and processing fee requests and check returns.

Qualifications

  • Knowledge of administration and business management concepts and analytical techniques.
  • Ability to apply applicable regulations, policies, and procedures related to office and business programs.
  • Ability to compile and analyze data; plan, organize, coordinate, and ensure completion of work per procedures.
  • Problem-solving skills and ability to propose improvements within parameters.
  • Proficiency in Microsoft Office suite (Outlook, Word, Excel, OneNote, OneDrive, PowerPoint).
  • Strong written communication and the ability to prepare correspondence using standard business formats.
  • Ability to manage e-file records, update databases, and track information accurately.
  • Time management, multi-tasking, and ability to meet expectations.
  • Ability to work independently or in a team and to communicate effectively.
  • Professional interaction with the public; courteous and tactful.
  • Ability to lift items weighing up to 20 pounds.

    • Minimum Qualifications

  • At least 2 years of verifiable related experience in administrative support or other professional-related experience. Post-secondary degrees may be used as an alternative for the required years of experience on a year-for-year basis. A credential evaluation report from an approved agency must be submitted with all foreign degrees.
  • Valid Driver License
  • Travel is required, including overnight

    • Position of Special Trust

    This position is designated as a Position of Special Trust. Successful completion of background screening is required.

    Preferred Qualifications

  • Knowledge of the Department's Permitting and CAP database systems and processes.
  • Knowledge of writing / reviewing / enforcing standard operating procedures.
  • Knowledge of Continuous Process Improvement and LEAN methodology.
  • Knowledge of Oculus and Oracle systems.

    • Pay

    $3,714.85 Mo. / $44,578.20 Yr.

    Our Organization and Mission

    The Florida Department of Environmental Protection (DEP) is the state's lead agency for environmental management and stewardship, protecting air, water and land. DEP aims to advance Florida's position as a world leader in protecting natural resources while growing the state's economy and encourages leaders to innovate and seek efficiencies.

    Where You Will Work

    South District - Fort Myers office, serving eight counties : Lee, Collier, Charlotte, DeSoto, Sarasota, Hendry, Glades and Highlands.

    Benefits

    The State of Florida offers a competitive total compensation package including :

  • Annual and Sick Leave
  • Nine paid holidays and one Personal Holiday each year
  • State Group Insurance options (health, life, dental, vision, etc.)
  • Retirement plan options with employer contributions
  • Tuition waivers
  • And more

    • For a complete benefits list, visit the official Florida benefits site.

    Additional Information

    To learn more about DEP career opportunities and the South District office, visit the agency website and the South District page.

    Special Notices

    DEP is committed to recruiting veterans and individuals with disabilities. Veterans' Preference documentation requirements are available by visiting the provided resources. The State of Florida is an Equal Opportunity Employer and Drug-Free Workplace. E-Verify is used for employment verification.

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    Operation Consultant • Fort Myers, FL, US