General Manager - Providence

Date Posted : 2025-09-15

Country :

United States of America

Location :

OT286 : NKP - PROVIDENCE, RI 9 Rocky Hill Road, Smithfield, RI, 02917 USA

Otis is the world leader in reliable, efficient and technologically advanced elevators, escalators and people-moving systems. Our revolutionary Gen2 elevators, energy-saving ReGen drives and NCE "green" escalator have clearly set the industry standard for innovation, safety and performance. More than 2.4 million Otis elevators and escalators are currently in operation throughout 200 different countries. We are proud to have a global team that continues to rise to the challenges of a fast-moving company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures. So just imagine where we can take you!

The Eastern Region of Otis Elevator Company is searching for a highly motivated General Manager for our Providence, RI branch.

JOB RESPONSIBILITIES :

Responsibility for P&L operations, sales, field operations, customer satisfaction and general business management

Be instrumental in aggressively growing the profitability of the operation

Foster a team environment

Handle substantial customer accounts and advanced customer issues

Be accountable for monitoring, managing and measuring all branch processes

Meet or exceed all business objectives

Be an active leader in Otis EH&S programs

EXPERIENCE / QUALIFICATIONS :

Bachelor's degree required

Ability to interact and communicate effectively with customers, team members, and Otis management is critical for this role

Self-motivated to work independently and efficiently in a competitive, customer focused environment

Strong problem-solving skills and the ability to generate stakeholder interest are critical for this role

Elevator industry experience is a plus

Prior leadership experience is preferred

Ability to work in a highly dynamic team environment

Ready to take on new challenges daily, be detailed oriented, and able to prioritize

Willingness to develop and take risks on talent

Strong business acumen with demonstrated business decision making skills

Ability to fully utilize and adapt to changing technological resources

Natural desire to learn and curiosity for industry dynamics

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https : / / www.otis.com / en / us / our-company / esg) .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms :

Click on this link (https : / / www.otis.com / corporate / privacy-policy / Job-Applicant / ) to read the Policy and Terms

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.