Personal Banker

Personal Banker

Small enough to care. Big enough to deliver.

As a Personal Banker, is responsible for developing and maintaining relationships with customers and prospects by providing financial advice and solutions based on their retail accounts, loans, and service needs. Identifies opportunities to connect customers with other business lines to strengthen the relationship. Performs in a leadership role to assist less experienced Bankers in their development or to meet and resolve customer needs. Actively participates in proactive customer outreach initiatives and community events. May assist with operational duties, including banking transactions, and may fill in at various locations as requested.

Responsibilities

• Identifies customer needs by asking open-ended questions to recommend and open appropriate deposit accounts for consumer and business ownerships, and related retail services.
• Originates and processes consumer loan applications; handles loan closings and collection activities.
• Participates in customer outreach initiatives and campaigns to achieve sales goals.
• Uses bank technology to track related activities and progress towards goals.
• Proactively identifies and makes referrals to other business lines and connects customer to the appropriate employee.
• Performs necessary tasks to establish and / or update accounts, and services.
• Embraces leadership opportunities within the branch by :

Acting in a leadership capacity when Retail Branch Team Leader, Assistant Team Leader or Senior Banker is not available (including resolution of difficult or sensitive customer situations);

Qualifications

Compensation

Hiring Pay Range : $21.50- $28.50 The starting pay range for this position is commensurate with experience. The compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience, and location. MidWestOne Bank offers a competitive benefits package, including but not limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurances, parental leave, and student loan reduction.

The Perks!

RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of respect and belonging that is reflected in the workplace and the communities we serve.

Let's build something great, together.