Job Description
Job Description
We foster an inclusive and supportive work environment that values empathy and compassion. The culture promotes teamwork and collaboration, encouraging employees to engage directly with clients and colleagues alike.
Career Growth and Development Opportunities
This full-time role offers opportunities for professional development through hands-on experience in various aspects of home care operations. Employees can expect to develop skills in leadership, operations management, and client relations that can pave the way for advancement within the organization.
Detailed Benefits and Perks
While specific benefits are not detailed, the role is positioned within a company that emphasizes equal opportunity and supportive work culture, suggesting potential for a positive work-life balance and opportunities for growth.
Compensation and Benefits
- Full-time employment status
- Opportunities for training and development
- Paid Time Off
Skills
Nurturing ability (caring, empathetic, compassionate)Strong verbal and written communication skillsHigh level of emotional intelligenceCreative problem-solving skillsOrganized and detail-oriented with good documentation skillsResponsibilities
Support the office manager with scheduling, marketing, interviewing, and administrative dutiesConduct telephone intakes with new or potential clientsPerform initial home visits with clients to explain services and obtain signed service agreementsExecute follow-up home visits with existing clientsManage scheduling activities, including replacements and substitutes for caregiversResolve differences between clients, families, and caregiversMaintain files to meet internal, state, and federal quality and compliance standardsCoordinate, screen, and interview prospective caregiversSelect appropriate caregivers and interact with clientConduct service calls with prospective clientsParticipate in emergency on-call rotationQualifications
Experience in a similar role preferredFamiliarity with home care operations is a plusEducation Requirements
High school diploma or equivalentEducation Requirements Credential Category
Certification in home care or healthcare-related field is a plus, but not requiredExperience Requirements
Experience in customer service, social services, or a related field is preferredExperience working in home care or healthcare environments is advantageous