Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting / financial flexibility by offering contingent labor as a variable cost.
Job Description
Location : Cleveland, OH
Duration : 12 months +
Technical Skills
- Understanding server, storage, and network hardware (memory, cards, connections, disk drives, etc)
- Network concepts such as port teaming, IP addressing, DHCP vs static IPs, VLANs
- Understand cabling / connections such as fiber optic, patch panels and patch matrices, cable plants, cable polarity
- Physical skills such as racking hardware, cable management, rack and device cooling strategies & techniques, power and heat calculations, phase balancing, etc
- Strong customer service focus (listen, understand and support customer needs)
- Excellent communication skills (written and verbal)
- Excellent skills for follow-up and issue closure
Specific Skills Acquired at CCF
Expertise using Aperture / Vista and / or dcTrack software both as a user and to support our customers who use it to request workExpertise using PowerIQ (Intelligent Power strip management software) and configuring / deploying intelligent PDUsCCF Cable management, color coding and rack layout strategiesFinding and working in all the various computer rooms around the greater Cleveland areaInteract effectively with Datacenter Engineers to plan and install power whips for new cabinet deployments and support DC Engineer projects that affect the various computer roomsInteract effectively with CCF hardware vendors, hardware owners, and ITD Network Services to support and assist with trouble-shooting hardware and connectivity issues and plan equipment installations and decommissionsUnderstand, apply, and enforce CCF ITD Computer Room work rules, policies, and procedures as they relate to his own work and those people who he escortsPersonal Skills
Ability to define and execute an effective trouble-shooting planAbility to collaborate on a team when working through a trouble-shooting planAbility to visualize complex planned configurationsAffinity for multi-tasking (managing multiple priorities simultaneously)Precision : The ability to do a given task exactly the same way over and overConfidence to work in a "dangerous" environment (i.e. making changes in cabinets where existing devices are serving thousands of users)Tenacity when working with unresponsive or uncooperative resourcesExcellent decision-making and judgmentQuick learner, interested in learning new things and staying current with technology trendsReliable transportation and ability to move around the city to access the various sitesAbility to work effectively unsupervised, often will be working alone in computer rooms with few, if any, other people.Personal schedule flexibility. Ability to work unusual hours when work must be done or supported off-shift, sometimes on short-noticeOn-call 24x7Physical ability to kneel and work in cramped / close conditionsAbility to lift / carry up to 70lbs fragile electronic devicesJ-18808-Ljbffr