Program Manager-HPEd, HA, DA

Site : The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

This position involves general administrative and operations functions for three programs within the School of Health and Rehabilitation Sciences (SHRS) :

1. Department of Health Professions Education (HPEd) and

2. Department of Health Sciences : MS Data Analytics (MSDA), and Master of Healthcare Administration (MHA). Work will include student and faculty support and organization, budget, personnel, academic proposals, accreditation reports, and policy interpretation for these SHRS programs.

The Program Manager will become knowledgeable about the Institute, SHRS, and these academic units to effectively communicate and represent the school, the programs, and IHP course offerings.

The position requires close interaction and cooperation with academic units, leadership and staff within SHRS, as well as Admissions, the Registrar, the Office of Enrollment Services, the Office of Student and Alumni Services, the Office of Information Technology, and the Mission, Values, and Community Excellence (MVCE) Office.

This program manager will work in close collaboration with the program manager for the other programs in the Department of Health Sciences to identity efficiencies across these two departments and programs.

APPLICATION REQUIREMENTS :

• In order to be considered applicants are required to submit a cover letter, CV, and Names / contact info for 3 professional references.

Qualifications

The Program Manager maintains appropriate office systems, word processing, program manuals, databases, drafting basic correspondence, filing (physical and electronic), processing forms and requisitions while ensuring accuracy. Establishes, coordinates, monitors, and revises database systems (i.e., Microsoft Teams, Formstack, D2L) for accurate program records of student, faculty, alumni, and program accomplishments; course syllabi and schedules; special funds and projects; research and recruitment efforts. Performs routine office related administrative duties such as ordering supplies, greeting visitors and prospective students, answering incoming calls / emails, and interfacing with various IHP operations as needed. Maintains, tracks, and updates student files and academic progression to support student advising. Supports program and committee meetings by assisting in the preparation and distribution of materials, scheduling, attending, participating, and taking meeting minutes. Manages term lecturer contracts. Identifies and communicates areas for improvement in program processes to leadership and implements solutions accordingly. Serves as first point of contact for program inquiries from prospective / current students by participation in recruitment webinars; monitoring department and program email and phone; and being knowledgeable about program curricula, course offerings, schedules, policies, and procedures. Work closely with Health Sciences and Health Professions Education departments’ program directors to develop and implement marketing strategies (e.g., brochures, advertisements, and webinar and tabling participation) for these departments. Attends and oversees logistics for occasional weekend and evening events.

Additional responsibilities :

Education :

Skills :

SUPERVISORY RESPONSIBILITY

FISCAL / BUDGET RESPONSIBILITY

WORKING CONDITIONS

TRAINING / TIME REQUIRED TO LEARN JOB RESPONSIBILITIES

APPLICATION REQUIREMENTS :

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

100 First Avenue

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$62,400.00 - $90,750.40 / Annual

Grade

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement :

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.