North Dakota Customer Support Specialist

A company is looking for a Customer Support Specialist to assist customers with inquiries about the child support program.

Key Responsibilities

Assist customers via phone and email regarding child support inquiries

Research cases, update data, and compile payment information for assigned cases

Provide information about self-service tools and interpret support judgments

Required Qualifications, Training, and Education

High school diploma or GED

Three years of work experience in the financial sector, including account reconciliation

Two years of customer support experience

Proficiency in computer applications using Windows and Microsoft Office

Experience in a call center environment with a financial background is preferred