A company is looking for a Contact Center Administrator (DMS Admin).
Key Responsibilities
Process activations and cancellations of service contracts and maintenance agreements
Reconcile store bank statements
Research customer inquiries regarding contract activations and cancellations
Required Qualifications
Detail-oriented with strong accuracy in data entry
Basic knowledge of accounting principles
Proficient in Excel; knowledge of ADP and Fabsoft is a plus
Strong time management and organizational skills
Team player with excellent customer service focus
Center Administrator • Sioux Falls, South Dakota, United States