Quality Supervisor

Job Description

Job Description

About Flora Food Group

We offer consumers a compelling choice in four growing categories : butters and spreads, creams, liquids and cheeses. We hold leadership positions in many of the 100 countries we operate in, with iconic brands including Flora, Becel+ProActiv, Blue Band, Country Crock, I Can't Believe It's Not Butter, Rama, and Violife, together with our local brands and Professional business.

Global branded food champion Flora Food Group, offers the next generation of delicious, natural, nutritious food. Our products are more affordable and more sustainable than their dairy equivalents.

Location : Kansas Factory – On-Site

Reports to : Quality Manager

About the Role

The Quality Supervisor is a critical member of the New Century, Kansas site's quality leadership team. This role is responsible for overseeing laboratory operations, leading the implementation and improvement of quality systems, and acting as the plant's key quality representative in cross-functional forums. This role also plays a key part in factory technical support, new product trials, sanitation verification, and the release of finished goods.

As a frontline leader, you'll manage a small team of lab technicians , ensure quality coverage on all shifts, and drive day-to-day execution of lab and plant-based quality programs. The Quality Supervisor will also serve as the backup to the Quality Manager , acting as the point of contact for any Quality and Food Safety concerns and during regulatory inspections.

What You'll Do

• Lead and develop lab staff, ensuring proper training, shift coverage, and adherence to analytical protocols.
• Oversee the daily release of finished goods and management of non-compliant product issues.
• Coordinate and improve factory Quality systems (e.g., SOPs, HACCP, GMP, auditing programs) in alignment with FSSC 22000 standards.
• Partner with supply chain, operations, and maintenance teams to integrate Quality into plant performance and decision-making.
• Verify site sanitation performance and ensure proper function and upkeep of sanitation-critical equipment.
• Support R&D trials and innovation projects, including capability evaluations, product scale-ups, and process improvement.
• Manage and maintain quality documentation, including product specifications, SOPs, and training records.
• Investigate and resolve product holds, consumer complaints, and raw material quality issues using structured RCA (Root Cause Analysis).
• Support the ongoing development of plant-wide Quality and Food Safety awareness and training.
• Ensure alignment with Safety, Health, and Environment (SHE) standards and actively participate in WCM (World Class Manufacturing) initiatives.
• Serve as the site's Quality lead in the absence of the Quality Manager.

About You

Qualifications & Experience

Skills & Competencies

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We understand your resume might not be up to date and recommend that you apply with what you have or your LinkedIn Profile. Flora Food Group is dedicated to building an inclusive and diverse workplace, we understand that you might not meet all the requirements stated in the description, but we encourage you to apply anyway. You might be the right candidate for this role or other roles.

Flora Food Group is an employer committed to diversity and inclusion in the workplace and equal opportunities for all. We recruit based only on values, qualifications, performance, skills, behaviours, experience, and knowledge. We ensure job advertisements are free from unintentional bias.

No personal characteristics should be a barrier to joining Flora Food Group. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other personal characteristics.