IT Support Specialist I

IT Support Specialist I

Salary : $67,745.60 - $88,379.20 Annually

Job Type : Classified Regular

Job Number : 25-087

Closing : Continuous

Location : Imperial, CA

Division : Information Technology

Representative Duties

BASIC FUNCTION :

Under the direction of an assigned supervisor, provide technical assistance, training, and support to users regarding the use of computer hardware, peripheral equipment, and application software programs. Perform technical duties in the installation of computer and network equipment for employees.

DISTINGUISHING CHARACTERISTICS :

Employees in this classification work with students and employees to install, maintain and troubleshoot computer, network, phone, printing, and audio-visual equipment. Escalates issues of a more complex nature to other department staff appropriately.

ESSENTIAL DUTIES & RESPONSIBILITIES :

The following duties and responsibilities describe the general nature and level of work being performed. It is not intended to be restricted or construed as an exhaustive list of all duties and responsibilities required of individuals so classified, and not all duties listed are necessarily performed by each employee in this classification.

1. Performs a variety of computer, network, phone, printing, and audio-visual equipment support and troubleshooting for employees; diagnoses problems and repair requirements; identifies and replaces faulty parts; identifies problems covered under warranty and refers to appropriate vendor.

2. Receives and responds to service calls and requests for assistance; provides telephone support, remote assistance, and other help desk functions, as assigned.

3. Provides technical assistance, training, and support in the operation of computer systems, networks, phones, printers, audio / visual equipment, and peripherals.

4. Receives, inventories, assembles, installs and test computer hardware, software, network and phone equipment, audio / visual equipment, and related peripherals.

5. Provides expertise in arranging workstations in classroom and office environments; moves / relocates equipment as requested.

6. Installs and verifies proper operation of computer-based software programs; develops detailed online instructions for use and setup of software; deploy images to computers.

7. Maintains an inventory of spare parts and equipment frequently used for installation and repair of equipment.

8. Performs periodic inspection and servicing of computer systems, network and phone equipment, audio-visual equipment, and peripherals to ensure it is in good working order.

9. Coordinates the work of assigned student workers.

10.Other job-related duties as assigned.

For the full job description click here (Download PDF reader)

Minimum Qualifications

Education and Experience :

Two (2) years of college coursework in computer related technologies and two (2) years of experience in the operation, maintenance and repair of computers, networks, phones, audio / visual equipment, and peripheral equipment and applications or equivalent education and experience.

Certificates, Licenses, Special Requirements :

Certain assignments may require a valid California driver's license and the ability to maintain insurability under the district's vehicle insurance program.

IMPORTANT : To be considered for the position applying for, applicants must submit the required items by the deadline, which include : online IVC application, current resume, and ALL unofficial transcripts (transcripts must show degree was awarded or conferred with a completion date) . All attachments will be uploaded into the online application. Applications which do not include all of the required materials will not be forwarded to the screening committee for consideration. Materials submitted become property of the District and will not be returned, copied, or considered for other openings.

Supplemental Information

RANGE 21 ON THE CLASSIFIED SALARY SCHEDULE. Initial salary placement is normally at Step 1, no higher than Step 3. Please click here (Download PDF reader) to review current salary schedule.

IMPORTANT :

First Review of Applications : Complete application packets will be accepted until the position is filled; but those received by August 6, 2025 , are assured consideration. The College reserves the right to extend time limits or reinitiate the recruitment / selection process at any point.

For Additional inquiries please contact :

Gina Snow

HR Recruiter

Phone : 760-355-6210

Email : gina.snow@imperial.edu

EEO Information

Imperial Community College is committed to creating an academic and work environment that fosters diversity, equity, and inclusion and equal opportunity for all, and ensures that students, faculty, management, and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion makes our district a unique and special place for individuals of all backgrounds. It is important that our employees' values align with our District's mission and goals for Equal Opportunity, Diversity, Equity, Inclusion, and Access.

To apply, visit https : / / www.schooljobs.com / careers / imperialedu / jobs / 5016747 / it-support-specialist-i

The Imperial Community College District is committed to the principles of equal employment opportunity and will implement a comprehensive program to put those principles into practice. It is the District's policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunity, and are not subjected to discrimination in any program or activity of the District on the basis of ethnic group identification, race, color, national origin, religion, age, sex, gender identity, physical disability, mental disability, ancestry, sexual orientation, language, accent, citizenship status, transgender status, parental status, marital status, economic status, veteran status, medical condition, ancestry, political or organizational affiliation, or on the basis of these perceived characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics. The District will strive to achieve a workforce that is welcoming to men, women, persons with disabilities and individuals from all ethnic and other groups to ensure the District provides an inclusive educational and employment environment. Such an environment fosters cooperation, acceptance, democracy and free expression of ideas. jeid-6c0153cf6ec3d54fa1d282f4e108744f