Director of Ambulatory Services

Director of Ambulatory Services

Seattle, Washington

Virginia Mason Medical Center

Partnering for a stronger, healthier world.

At CommonSpirit Health, we believe in the healing power of humanity. We invite you to explore our specialty areas and pursue a career in humankindness.

Employment Type : Full Time

The posted compensation range of $64.10 - $$80.14 / hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Job Details

Directs the business, technical and nursing support activities of a large, multi-specialty medical clinic. In conjunction with the Vice President and the Physician Leader, oversees administrative functions of the clinic including operations, marketing, facilities, finance, human resources, and planning and development. Includes VMFH clinics with multi-speciality areas and more than 26 physicians / providers.

PRINCIPAL ACCOUNTABILITIES The following duties are intended to be representative of the work performed by incumbents in this position and is not all-inclusive. The omission of a specific duty or responsibility will not preclude it from the position if the work is similar, related or a logical extension of position responsibilities. 1. 30% - Develops and implements clinic-specific customer service, human resource, and financial goals & objectives consistent with VMFH's strategic plan and goals. 2. 30% - Performs all aspects of human resource management, including recruitment and retention, analyzing staff mix and deploying staff, ensuring competency of staff through development and regular evaluation, and providing disciplinary counseling. 3. 10% - Ensures customer satisfaction by analyzing customer complaints, concerns and suggestions and providing appropriate follow-through. 4. 10% - Forecasts staffing, capital and operating budget needs in evaluating and reporting on the clinic's market position, financial situation, space utilization, etc. Monitors performance of plan and makes adjustments as needed. 5. 8% - Plans and organizes staff and facilities to meet customer needs. Ensures routine maintenance is performed, problems corrected and systems in place to ensure a safe, comfortable environment for patient care / service delivery. 6. 5% - Markets and promotes new and existing programs and services to patients and community.

7. 5% - Participates in organization-wide committees to establish or improve customer service and administrative plans and policies. Represents clinic and VMFH to local community and business groups.

8. 2% - Develops and implements clinic-specific policies and procedures and implements and monitors system standard work.

Qualifications This position requires a four year college degree in business administration, nursing or a similar field; 7 years progressively responsible clinic management experience; proven proficiency in financial management, which includes comprehensive understanding of insurance plans as they relate to physician practice; the ability to communicate clearly, effectively and concisely to a variety of audiences; and strong Human Resources skills. Advanced degree preferred.

We deliver inspired people to do meaningful work.

We are an equal opportunity / affirmative action employer.

Nursing excellence starts with you.

Are you a career fit with our CommonSpirit Health culture? To understand how we are structured, we believe in some core philosophies with the following : We will be stronger together, achieving excellence in all we do, collaborating across the fields and growing our collective knowledge. We will let humankindness guide us as we treat every person with holistic, personalized care for the body, mind and spirit. We will advance the science and art of nursing as innovative leaders who demonstrate the power of evidence-based, compassionate care. If you believe in working together with humankindness for all to advance the science and art of nursing - then you have found your career fit with usl

Your Potential Career Path

This is a snapshot of your potential career path highlights the series of job positions that help you progress towards your goals and objectives. Ultimately, your career path depends on your career values and personal goals.

While you're busy impacting the healthcare industry, we'll take care of you with benefits that may include health / dental / vision, FSA, matching retirement plans, paid time off, tuition assistance, adoption assistance, and more!

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

Success Profile

What makes a successful Director of Ambulatory Services at Virginia Mason Medical Center?

Compassionate, Trustworthy, Proactive, Collaborative, Communicator, Balanced

Our Total Reward Offerings

At CommonSpirit Health, we believe investing in our team members lets them know they truly matter. Your Total Rewards package includes compensation, benefits, retirement, wellness, leave, and other programs.

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit https : / / www.commonspirit.careers / benefits.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

Equal Opportunity

CommonSpirit Health is an Equal Opportunity / Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.