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Department Manager

Department Manager

McDonald'sJacksonville, IL, US
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Now Hiring Department Managers

Capital City McDonald's Where careers take root and leaders rise.

This job posting is for a position in a restaurant owned and operated by an independent franchisee, Capital City McDonald's. This means you're applying to join a local organization - not McDonald's USA - with its own leadership team, training structure, and opportunities for growth.

At Capital City McDonald's, we don't just develop restaurants, we develop people. As a Department Manager, you'll play a key leadership role in one of our 16 locally owned and operated restaurants across Central Illinois. Whether you're passionate about building strong teams or delivering unforgettable guest experiences, we have a spot for you.

We're currently hiring for the People Department and the Hospitality Department and we're looking for growth-minded leaders who are ready to step up, own their impact, and take their careers to the next level.

Why Grow With Capital City McDonald's?

  • Starting Pay : $19.50 / hour
  • Medical, Dental & Vision Insurance after Training Completion
  • 401(k) with Company Match
  • Paid Vacation Time
  • Free Meals During Shifts
  • Tuition Assistance Up to $3,000 / year through Archways to Opportunity
  • Daily Incentive Program for Free Perks
  • Referral Bonuses & Nationwide Employee Discounts
  • Clear Path to General Manager & Beyond
  • Uniforms Provided at No Cost

Your Role :

Department Managers support daily operations while leading one of three functional areas : People, Hospitality, or Quality. You'll coach your team, drive performance in your department, and help build a workplace where people want to stay and grow.

What You'll Do :

As a People Manager, you'll :

  • Lead recruiting, hiring, onboarding, and crew retention
  • Ensure training plans are followed and verified
  • Recognize and grow talent from within
  • Support staffing to meet business needs
  • As a Hospitality Manager, you'll :

  • Lead the guest experience at front counter, Drive-Thru, and McCaf
  • Execute sales promotions and service procedures
  • Train and coach the team to deliver fast, friendly, accurate service
  • Champion cleanliness, friendliness, and speed of service metrics
  • All Department Managers :

  • Lead shifts and support restaurant goals
  • Develop crew and Shift Managers through training and feedback
  • Set goals, delegate tasks, and report progress to the leadership team
  • Foster a fun, high-performing, people-first culture
  • Who We're Looking For :

  • 12 years of management experience in restaurant, retail, or hospitality
  • Strong communication and organizational skills
  • Flexible schedule availability, including weekends
  • Must be 18+ years old
  • A passion for people and leadership
  • A Few More Details You Should Know :

    This role is with Capital City McDonald's, a family-owned and operated franchisee of McDonald's with 16 locations across Central Illinois. If you are hired, Capital City McDonald's will be your employer - not McDonald's USA. Only Capital City McDonald's is responsible for all hiring and employment matters for this role.

    This posting provides a general overview of what it's like to work in a McDonald's restaurant, but it does not include every task you may be responsible for. If you're ready to build your future with a team that believes in Hope, Opportunity, and growing people - we'd love to meet you.

    Let's talk. Make your move.

    You bring the leadership. We'll bring the opportunity. Join a team that's building more than great restaurants - we're building great careers.

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    Department Manager • Jacksonville, IL, US

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