Team Leader Position
Under the supervision of the Group Sales or Department Manager, the team leader gives daily direction to the associates in one of the departments within the store, to include merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities.
Essential functions include supporting the GSM / DM in achievement of departmental sales, gross margin, inventory shrinkage, and payroll goals, and providing daily direction to the associates within the department.
Other duties include preparing to-do / task lists, executing merchandising directives, ensuring a pleasant and productive shopping experience for all customers, staffing the department with service-oriented associates, resolving customer and associate opportunities, maintaining a high level of personal customer service, remaining a product expert, assisting with special events, and coordinating all supervisory responsibilities.
Experience / qualifications include a minimum high school diploma or equivalent, 2 to 4 years in retail sales, and supervisory experience is a plus.
Knowledge, skills, and ability include calculating figures and amounts, reading and analyzing reports, presenting information, conducting meetings and presentations, proficiency with PC-based systems, and strong interpersonal skills.
Physical requirements include standing and walking during shifts, ascending or descending ladders, communicating with others, operating machinery and vehicles, and lifting objects up to 100 pounds.
Independent judgment involves performing duties within company policies, analyzing problems, and making recommendations that affect policies, procedures, and practices.
Full-time benefits include discounts on retail merchandise, medical, dental, vision, health savings account, flexible spending account, voluntary benefits, 401k retirement savings, paid holidays, paid vacation, paid sick time, and the Bass Pro Cares Fund.
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law.
Team Lead • Niles, OH, US