Wellstar Health System is hiring : Communication Officer in Marietta

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Wellstar Health System is seeking a Communication Officer to support protection of patients, public, staff and hospital property, train personnel, and coordinate with public safety officials as needed.

Overview Responsible for and assists with all communication duties essential for safety and security. Interfaces with public safety officials, processes badges, and maintains data entry in the Security Services productivity system. Reports to the Communication / Security Site Supervisor.

Core Responsibilities And Essential Functions Answer telephones and dispatch security staff; monitor video surveillance and access control systems

Answer incoming emergency and non-emergency calls, determine call nature, priority, and enter information into the computer

Prioritize calls and dispatch security staff per departmental policy

Monitor access control intercom systems and provide aid per policy

Monitor security surveillance systems and alert appropriate personnel to irregularities

Interact with the public by phone to answer questions, provide information, or resolve problems (e.g., lost / stolen property, impound information, accident reports)

Monitor alarm systems (panic, infant, refrigeration, fire, intrusion) and dispatch responders per action plans

Process bank deposit bag drops and transfers; maintain daily activity logs

Provide access to team members via local access control system; accept, secure and release valuables

Process photo IDs and parking decals as required; maintain accurate incident reports

Maintain professional conduct : honesty, integrity, respect for others, and positive relations with facility staff

Communicate effectively with diverse people including patients, visitors, employees and medical staff

Provide clear, accurate, legible reports; comply with Wellstar Health System policies and code of conduct

Qualifications Required Minimum Education : High school diploma or GED equivalent

Required Minimum License(s) and Certification(s) : All certifications are required upon hire unless otherwise stated

Additional Licenses / Certifications : As required

Required Minimum Experience : Minimum 1 year of dispatch / communication experience preferred

Required Minimum Skills : Ability to multi-task in a fast-paced environment; proficiency with CAD; data entry for incident reports and badge processing; strong public relations skills; ability to communicate courteously and professionally; ability to maintain confidentiality

Job Details Seniority level : Entry level

Employment type : Full-time

Job function : Marketing, Public Relations, and Writing / Editing

Industries : Hospitals and Health Care

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