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UI / UX Designer Job at Navitus Health Solutions in Charlotte

UI / UX Designer Job at Navitus Health Solutions in Charlotte

MediabistroCharlotte, NC, United States
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Overview

UI / UX Designer role at Navitus Health Solutions (Lumicera Health Services). The UI / UX Designer ensures efforts align with customer-focused CX / DX initiatives, helps envision, design, and prototype positive customer interactions, and creates wireframes, prototypes, and visually pleasing designs. The role uses design thinking and graphic design principles to influence and create engaging experiences for internal and external customers.

Responsibilities

  • Apply voice of the customer (VoC) research to interface and graphic designs
  • Produce wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes
  • Research customer interactions and apply techniques to improve the customer experience through interface and graphic design
  • Ensure navigational interactions with digital products remain a delightful customer experience
  • Work directly with product-oriented delivery teams to build interactive wireframes and provide interface designs to their backlog of development work
  • Collaborate with the compliance team to integrate accessibility and ensure designs are built in accordance with 508 compliance standards
  • Collaborate with the internal marketing team to maintain proper branding on designs
  • Conduct experience tests to determine meaningful implementation of new features
  • Assist with the design of dashboards and / or team pages
  • Other duties as assigned

Qualifications

  • Bachelor’s degree in a technology or design-related field; 3–5 years of professional experience in UX research and design (equivalent experience considered)
  • Design portfolio demonstrating interface design experience
  • Experience with design and wireframing tools (Adobe Creative Suite, Figma, etc.)
  • Working knowledge of web design technologies (HTML, CSS, etc.)
  • Experience researching trends and experiences
  • Experience with accessibility design and 508 compliance is a plus
  • Hold or be willing to obtain at least one CX / UX certification (e.g., CXPA, Forrester, Medallia, Nielsen Norman Group, HFI, IAOIP)
  • Knowledge of healthcare industry practices, HIPAA, and data privacy practices preferred
  • Participate in, adhere to, and support compliance program objectives
  • Ability to interact cooperatively and respectfully with other employees
  • What can you expect from Lumicera?

  • Top-tier health, dental, and vision insurance
  • 20 days paid time off
  • 4 weeks paid parental leave
  • 9 paid holidays
  • 401K company match up to 5% (no vesting requirement)
  • Adoption Assistance Program
  • Flexible Spending Account
  • Educational Assistance Plan and Professional Membership assistance
  • Referral Bonus Program – up to $750
  • Location

    Remote (limited by location policy : remote work not available for residents of certain states as listed in the original posting)

    Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Engineering and Information Technology
  • Industries

  • Hospitals and Health Care
  • Referrals increase your chances of interviewing at Navitus Health Solutions

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    Designer • Charlotte, NC, United States

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