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Bartender, Bar

Bartender, Bar

MCR HotelsPasadena, CA, US
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Overview

The Bartender provides customized beverage service to each of the hotel's restaurant / bar customers in a friendly, energetic, and timely manner. Responsible for ensuring the guest is having a great time and / or relaxing while at the bar. Associates are passionate about guest service and can communicate effectively and multitask.

Responsibilities

  • Friendly Greeting : Greet guests and give a clear and correct description of food and beverage options.
  • Bar Organization : Maintain proper and adequate set-up of the bar area.
  • Bar Stocking : Stock beer, wine, spirits, paper products, straws and stirrers, condiments, and produce. Maintain stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables.
  • Mixology : Mix, garnish, and present drinks using standard ingredient recipes and practice portion control.
  • Meeting Attendance : Attend monthly departmental meetings.
  • POS Skills : Input orders into computer and secure accurate payment.
  • Cash Management : Receive cash from guests, provide change, verify charges, record charges, and ensure vouchers are properly executed to balance funds.
  • Bar Stock Management : Lock up and store all beverages and equipment, deposit cash drops, and secure the bank at end of shift as needed.
  • Bar Hygiene : Sanitize and clean in and around the bar area.
  • Side Work : Complete daily inventory prep sheet and other side work allowed by labor rules.
  • Menu Knowledge : Knowledge of current food and beverage offerings; promote and document orders for drinks.
  • Food Safety : Ensure compliance with food safety and handling policies and procedures, including rotation, dating, labeling, and cleaning.
  • Cleanliness : Help maintain the cleanliness of the restaurant and surrounding areas.
  • General Hotel Knowledge : Demonstrate knowledge of hours and available amenities of the hotel.
  • Team Player : Work effectively with service and kitchen teams.

Section Three : Success Metrics

  • Happy Guests : Management Performance Ratings; Guest Satisfaction Scores / Intent to Return.
  • Spotless Cleanliness : GM / AGM Spot Checks; Leadership Walk-throughs; Guest Ratings / Reviews.
  • Product Consistency & Quality : Checklist Tracking; Management Performance Ratings; Guest Ratings.
  • Teamwork : Management Performance Ratings.
  • Qualifications & Requirements

  • Work Experience : Experience in a hospitality, service, consumer-facing field preferred. Knowledge of drink preparation; bartender experience preferred.
  • Positive attitude and willingness to learn.
  • Ability to follow instructions, complete assigned tasks, and meet deadlines.
  • Consistently provide friendly service with a smile to guests.
  • Flexible schedule with availability days, nights, holidays, and weekends based on hotel demands.
  • Arrive on time and clock in on shift; do not work while clocked out.
  • Clock in / out for breaks at scheduled times.
  • Provide sufficient notice when calling out for a scheduled shift.
  • Physical Working Demands & Working Environment

  • Standing for sustained periods; walking between areas; repetitive motions of wrists, hands, and fingers.
  • Lifting and carrying items such as linens and supplies.
  • Language & Reasoning Skills

  • Read, write, understand, and communicate effectively in English.
  • Note

    This job description does not state or imply that these are the only duties to be performed. Employees may be required to follow other job-related instructions and perform other duties as needed. The employer may change or assign duties. This document does not create an employment contract; at-will employment applies.

    Our Company

  • MCR is the 3rd-largest hotel owner-operator in the United States.
  • Founded in 2006, offices in New York City, Dallas, Chicago, and Richmond, Virginia.
  • MCR has a $5.0 billion portfolio of 148 premium-branded hotels with over 22,000 guestrooms across 37 states and 106 cities.
  • MCR has more than 7,000 team members and operates hotels under multiple brands.
  • MCR has received multiple industry awards and recognitions.
  • What we offer / What's in it for you?

  • Hotel Discounts
  • Weekly Pay
  • Paid Time Off
  • Retirement Options
  • Referral bonuses
  • Career advancement & upward mobility
  • Health, Dental, Vision Insurance – available after 30 days of employment for full-time team members
  • Seniority level : Entry level

    Employment type : Full-time

    Job function : Management and Manufacturing

    Industries : Hospitality

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    Bartender • Pasadena, CA, US

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