Patient Access Representative | Kalispell Clinics

Patient Registration Specialist

This position is responsible for completing patient registration duties and providing administrative support for assigned area(s). Collects and validates accurate patient demographic and insurance information, verifies authorizations and referrals as required and data enters necessary information into registration system. Informs the patient of estimated liability at the time of service, collects patient liabilities, identifies patients in need of financial assistance and refers patients to financial counseling as necessary.

Our Mission : Quality, compassionate care for all.

Our Vision : Reimagine health care through connection, service and innovation.

Our Core Values : Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Qualifications :

• Related coursework beyond high school or experience in a complex administrative support position required. Previous work experience in registration, financial clearance or patient financial services with strong working knowledge of healthcare insurance and benefit programs preferred. Associate's or Bachelor's degree preferred.
• Minimum of one (1) year experience in a customer service focus position required.
• Possess knowledge and understanding of medical terminology and medical coding preferred.
• Patient Access (scheduling, registration, financial clearance), insurance verification, billing or certified medical assistant experience preferred.
• Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
• Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.

Job Specific Duties :

Maintains regular and consistent attendance as scheduled by department leadership.

Shift : Day Shift - 8 Hours (United States of America)

Schedule : Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of Pre-Employment Screening Requirements

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE / AA / M-F / Vet / Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.