Maintenance Coordinator

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Overview

Atlas Rental Property is one of the fastest growing property management companies in the Southeast. We currently manage approximately 2000 rental properties in North and Central Alabama as well as Chattanooga, Tennessee with plans to continue expansion in new and adjacent markets. We are seeking a Vendor Maintenance Coordinator to interact with tenants and vendors. This is a fully in-office role that reports to our Birmingham corporate headquarters.

PLEASE NOTE : Viable candidates will receive an email response with an invitation to take our assessment as the next step in the application process. Please be on the look out for this communication and be sure to check your SPAM folder.

Primary Responsibilities

• Identify and onboard potential vendors
• Communicate and work with vendors on open work orders
• Monitor and close work orders
• Assist with estimates for external maintenance including projected time and materials
• Invoicing for internal maintenance techs
• Review bills / invoices for completion
• Strive for complete tenant and homeowner satisfaction
• Answer and direct phone calls
• Handle in-person / phone inquiries and complaints (including tenant escalation calls)
• Report quality issues
• Order supplies
• Miscellaneous duties assigned by leadership

Role Requirements

• Property Management and / or Maintenance Administrative experience is preferred
• Proficient in Microsoft Word, Microsoft Excel and Google Suite
• Ability to clearly and calmly communicate with tenants, vendors, and co-workers in a courteous and professional manner
• Strong problem-solving skills
• Strong multitasking and organization skills
• Ability to provide excellent customer service

Total Compensation

The compensation package for this role includes a base annual salary of $45,000-$47,500 as well as the potential for performance bonus up to 25% after six months in role. We offer a comprehensive benefits package including PTO accrual that begins on day one and 401K with employer contribution after one year of service. We observe eight paid holidays in addition to PTO accrual and we offer paid parental leave after one year.