Store Leadership
You run a profitable growth business that has one purpose : to help all families discover the joy of everyday life. You lead a sales force of experts, advocates, and consultants that discover guests' needs and offer solutions to earn their loyalty.
You lead teams that are passionate about making sure guests get what they came for (plus a little more) every time they shop at their store. You develop leaders who care about their team members, and team members who care about their guests and each other.
At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Store Director can provide you with the :
- Knowledge of guest service fundamentals and experience building and managing a guest first culture across the store
- Skills in retail business financials (e.g. payroll, profit and loss) and driving sales growth
- Experience creating store specific strategies and managing your team to deliver results
- Knowledge of retail business fundamentals for total store : sales trends, inventory management, guest shopping patterns and satisfaction, pricing and promotions strategies and specialty businesses
- Skills in setting and planning total store quarterly business priorities and managing a team to deliver on sales goals
- Make business decisions by assessing market competition, understanding guest insights and feedback
- Experience managing a large team of hourly team members and leaders as well as leaders of leaders
- Skills in recruiting, selecting, talent management and talent planning across all departments of the store
As a Store Director, no two days are ever the same, but a typical day will most likely include the following responsibilities :
Lead and create a service culture utilizing tools and routines that model, train, and coach behavioral expectations to deliver the service standardDemonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing biasIn partnership with HR, support the leadership team in ensuring equitable experiences, strengthening inclusion acumen, and promoting a culture of inclusivity and belonging that embraces the contributions of all team membersLeverage your reports (financial, operational, safety, food safety, team and guest) to understand the business and make decisionsUnderstand sales trends and lead your team to drive sales growth in core businesses (Style, Beauty, Electronics, Food & Beverage, Fulfillment) by leaning into key seasons, events and weekendsKnow and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guestsLead an efficient operation to fund the sales cultureAs a key carrier, follow all safe and secure training and processesAddress store needs (emergency, regulatory visits, etc.)Always demonstrate a culture of ethical conduct, safety (including food safety) and compliance; Lead and hold the team accountable to work in the same wayLead and create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team members accountable to working in a safe manner to benefit themselves and othersCultivate a guest-centric and engaged team
Develop a team and culture that is committed to guest loyalty and shares services and rewards like REDcard, Target Circle, Pick-up, Wallet and Shipt to improve convenience and frequencyLead a confident and knowledgeable sales force that delivers a differentiated experience, prioritizes the guest over task and delivers a welcoming, inspiring, rewarding and easy experienceRecruit, hire and retain a passionate team for area specific knowledge and expertiseInvest in training to enhance skills and capabilitiesEvaluate and manage individual impact through a total store contributionCreate sustainable talent strategies to fuel continued team growthOwn and implement exempt and hourly schedules that align to guest and business needs (including weekends, mornings, evenings, overnight and appropriate seasonal adjustments)What We Are Looking For
We might be a great match if :
Working in a fun and energetic environment makes you excited. We work efficiently and as a team to take care of our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you. That's why we love working at TargetLeading teams who are stocking, setting and selling Target products sounds like your thing That's the core of what we doYou aren't looking for Monday thru Friday job where you are at a computer all day We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be a Store Director. But there are a few skills you should have from the get go :
4-year degree or equivalent experienceStrong interpersonal and communication skillsStrong cognitive skills, including problem analysis, decision making, financial and quantitative analysisManage conflict and lead and hold others accountableRelate well with and interact with all levels of the organizationWelcoming and helpful attitudeManage workload and prioritize tasks independentlyWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect :
Access all areas of the building to respond to guest or team member issuesInterpret instructions, reports and informationAccurately handle cash register operationsClimb up and down laddersScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 poundsFlexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessaryBenefits Eligibility
Please visit this URL to learn about benefits eligibility for this role : https : / / tgt.biz / BenefitsForYou_F
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.