Site Reliability Engineer (SRE)ShiftPixy Resources Inc • District of Columbia, WA, United States
Site Reliability Engineer (SRE)
ShiftPixy Resources Inc • District of Columbia, WA, United States
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job_description.job_card.job_descriptionLead and implement operational cost optimization initiatives across cloud infrastructure and data platforms. Configure, maintain, and tune auto-scaling policies and performance thresholds. Develop and execute Resiliency Test plans and provide critical support for Performance testing efforts. Serve as a production on-call responder, employing strong troubleshooting skills to quickly resolve complex incidents. Proficiently utilize ITIL framework concepts and ITSM tools (e.g., ServiceNow) for incident and change management. Develop high-quality Root Cause Analysis (RCA) documentation and Knowledge articles to prevent future recurrence. Implement and enforce SRE principles, including the definition and tracking of Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets. Manage and leverage advanced observability platforms (Dynatrace preferred, AppDynamics, ELK, etc.). Implement distributed tracing with accurate context propagation across data services and applications. Optimize monitoring queries, and configure actionable dashboards, alerts, and anomaly detectors using tools like Dynatrace and Kibana. Ensure the reliability, performance tuning, and access control for Databricks cluster management and data pipelines. Maintain Informatica workflow orchestration, connector reliability, and error handling for critical data flows. Manage Power BI gateway health, access control, and ensure reliable data refresh processes. Manage service accounts, access permissions, and roles following the principle of least privilege. Create, deploy, and manage digital certificates and TLS / SSL configurations. Execute effective remediation tasks and respond to security incidents as part of the operational team. Bachelor's degree in Computer Science, Engineering, or a related technical field. 2 to 4 years of hands-on experience in a DevOps, Site Reliability Engineering (SRE), or Cloud Infrastructure role. Practical, working experience with major cloud platforms, specifically AWS and Azure. Mid-level proficiency in Python or other scripting languages (e.g., Bash, Go) for automation tasks. Mid-level proficiency with Configuration Management tools, including Ansible. Strong knowledge of containerization technologies (Docker, Kubernetes / ECS). Solid understanding of Linux systems and networking fundamentals (TCP / IP, DNS, Load Balancing). Working knowledge of relational, cloud-native (e.g., AWS RDS), and NoSQL database technologies. Direct hands-on experience supporting and maintaining data platforms like Databricks, Informatica, or Power BI is highly desirable. Excellent written and verbal communication skills, with a proven ability to document complex systems. Demonstrated ability to work independently, manage shifting priorities, and drive initiatives to completion. Availability for on-call duties and to work outside of standard business hours as required to support a 24 / 7 production environment.
Responsibilities Deployment & Automation
- Implement and maintain CI / CD pipelines using tools such as GitHub Actions, AWS CodePipeline, and Jenkins.
- Automate infrastructure provisioning and management using Infrastructure-as-Code (IaC) with Terraform, CloudFormation, or AWS CDK.
- Develop robust automation scripts and self-service tooling to minimize toil and enhance operational efficiency.
Capacity, Performance & Cost Optimization
Incident Management & SRE Principles
Observability & Monitoring
Data Analytics Platform Reliability
Security & Compliance
Qualifications Education & Experience
Technical Skills
Professional Attributes
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Site Reliability Engineer • District of Columbia, WA, United States
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