Rep, Mobile Examiner - (P / T) - ExamOne / Columbia, SC area

Overview

Rep, Mobile Examiner - (P / T) - ExamOne / Columbia, SC area

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At a glance

At Quest, we're continually investing in new services to bring speed, clarity, and ease to our patients. As a specialized professional, you'll obtain medical information directly from patients. This can range from conducting a personal history interview over the phone, to collecting samples or providing on-site health coaching. Your role is integral to our organization, as you are essential in helping individuals make life decisions quickly and confidently.

"Working at Quest gives me the flexibility that I need to maintain a great work / home life balance. I can create my own schedule and define my own territory, working independently but still feeling very much like a team player. The support that I have received over the past 14 years has been fantastic and has made my work experience very enjoyable."

Responsibilities

• Ensures all specimens are collected accurately and on time.
• Collects specimens according to established procedures.
• Conducts in center exams and mobile exams, including taking basic vitals, medical histories, venipuncture, urine collection, and EKG. Also collects specimens for pre-employment drug screenings and other Quest Diagnostics services.
• Responsible for completing application packets and other paperwork accurately.
• Label, centrifuge and split specimens as required by test order.
• Upload and complete cases in portal within 24 hours on weekdays and within 48 hours on weekends.
• Package specimens for transport and ship to the lab indicated on work orders.
• Responsible for the safe and timely transporting of specimens, supplies, equipment and materials to the appropriate destination.
• Maintains records of each specimen collected each day. Support Record Deletion process when directed by Management.
• Submits original paperwork to destination.
• Provides customer service to clients.
• Follows current Examiner's Manual.
• Reads, understands and complies with departmental policies, protocols and procedures (i.e., Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual).
• Maintains all appropriate Phlebotomy logs.
• Maintains error rate of no more than 3%.
• Confirms exams with clients day before appointment and status the case at time of confirmation.
• Correct non-applicant errors within a 24 hour timeframe.
• Submits accurate time and travel logs as directed by management and on time.
• Submits accurate expense forms, if applicable, on the required day.
• Properly clock in and out for work assignments.
• Provides travel logs when applicable.
• Demonstrates organizational commitment.
• Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times. Be aware of smoke residue and heavy fragrances.
• Wear company-issued identification badge at all times during work assignments.
• Reports on time to work, following attendance guidelines.
• Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement.
• Communicates appropriately with customers, agents, applicants, coworkers and the general public.
• Communicates all unresolved problems immediately to the appropriate Manager or Supervisor.
• Remains polite and courteous at all times.
• All other duties as assigned, within scope of the position.
• Required use of company i-pad or specified electronic device.

Qualifications

Required Work Experience :

Preferred Work Experience :

Prefer urine or hair follicle collection and EKG experience.

Physical and Mental Requirements :

Skills :

Education / Licenses / Certifications :

Benefits and policies

Equal Opportunity Employer : Race / Color / Sex / Sexual Orientation / Gender Identity / Religion / National Origin / Disability / Vets or any other legally protected status. Quest Diagnostics is an equal employment opportunity employer and provides reasonable accommodations to applicants with disabilities. If you need an accommodation, please submit the accommodation request form.

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