Talent.com
Relationship Associate
Relationship AssociateGrameen America Inc. • Austin, TX, US
Relationship Associate

Relationship Associate

Grameen America Inc. • Austin, TX, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Relationship Associate

Location : Austin, TX

Salary : $17.36 per hour

About Us

Grameen America is a nonprofit microfinance organization dedicated to helping low-income women entrepreneurs build businesses to enable upward financial mobility. We envision an inclusive society in which all entrepreneurs, regardless of gender, race or income, have access to fair and affordable financial services. We provide affordable capital, credit- and asset-building, education and peer support to enable our members to boost their business income, create jobs and transform communities.

Founded by Nobel Peace Prize laureate Muhammad Yunus in 2008, Grameen America is now the fastest growing nonprofit microfinance organization in the U.S., having achieved tremendous milestones in its first 16 years of operations, investing in 220,000 low-income women entrepreneurs while demonstrating measurable impact. Our members have repaid their loans at a rate of over 99% and have become economic drivers in their communities. For more information, please visit grameenamerica.org

About the Job

The Relationship Associate position is an entry level position at GAI, designed to be the first step in a career path with the organization. We are seeking a motivated individual who thrives on delivering exceptional customer service, engaging in outreach activities, enjoys working with people, providing excellent customer service, and contributing to member recruitment and outreach efforts of the branch. A positive attitude, strong communication skills, and a willingness to learn are key to success in this role. The Relationship Associate reports to the Branch Manager.

On- Site Work Requirements

Grameen America operates on the ground, within the communities we serve. Employees are expected to work in person at both the branch and in the community based on program needs and in consultation with their Branch Manager. At a minimum, employees must be present at the branch at least three (3) days per week but based on operational needs you may be required to be onsite for up to five (5) days per week per your supervisor’s discretion.

Key Responsibilities as a Relationship Associate :

Relationship management

  • Conduct weekly center meetings during which we collect and follow-up with loan repayments, share program updates and educational discussions
  • Build strong and positive relationships with members to support both retention and business growth.
  • Respond to member inquiries promptly and professionally, Assist with problem solving & engagement.
  • Conduct in-person home verification and business visits to verify and ensure the legitimacy and accuracy of borrower’s information.
  • Uphold high standards of service, quality, and productivity.
  • Adhere to all company policies and procedures.

Recruitment & Outreach

  • Conduct outreach through various channels within the neighborhoods your branch serves, which requires regular local travel. This includes in-person & virtual touch points with entrepreneurs and potential future members at local businesses, residential and commercial areas, etc. Outreach activities also include conducting info sessions, group training, etc. at various locations within the community.
  • Use these outreach techniques to grow the program by recruiting new members to achieve designated membership growth targets.
  • Financial Methodology

  • Monitor member loan activity, ensuring compliance with loan criteria, disbursement guidelines, and repayment schedules.
  • Reconcile and accurately input payment data into internal systems, ensuring proper documentation and compliance with required notifications.
  • The Skills You Will Bring :

  • Bilingual proficiency in English and Spanish.
  • Strong customer service and communication skills.
  • High level of integrity, discipline, punctuality, and work ethic.
  • Ability to multitask, manage time effectively, and maintain strong attention to detail.
  • Basic numeric and problem-solving skills.
  • Collaborative and self-motivated — able to work independently and as part of a team.
  • Flexibility to work varied hours (early mornings / evenings) Monday through Friday.
  • Comfortable using computers, email, smartphones, tablets (iPad), Zoom, and related technologies.
  • Willingness to learn.
  • Education and Experience :

  • High School diploma or equivalency preferred, or two years of relevant work experience required.
  • Familiarity with Microsoft Word and Excel a plus.
  • Requirements

    Valid driver’s license required depending on business location.

    What We Offer You :

  • Medical, dental, and vision insurance plans
  • Paid Holidays, vacation and sick time
  • 401K retirement savings plans
  • Flexible Spending Account (FSA)
  • Training and development opportunities
  • Wellness program with two free coaching sessions per month
  • And more!
  • Grameen America is an Equal Opportunity Employer (EEO) committed to diversity and inclusion in its workplace. Grameen America employment decisions are based on job requirements and individual skills and qualifications without regard to the applicant’s race, ethnicity, color, religion, sex, gender, gender identity, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.

    Grameen America, Inc participates in the E-Verify program.

    Visa sponsorship is not provided.

    Must be able to legally work in the U.S.

    serp_jobs.job_alerts.create_a_job

    Relationship Associate • Austin, TX, US

    Job_description.internal_linking.related_jobs
    Occupational Therapist (OT) - Home Health - PRN

    Occupational Therapist (OT) - Home Health - PRN

    Enhabit Home Health & Hospice • BASTROP, TX, US
    serp_jobs.job_card.full_time
    Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, E...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Sales Account Executive - Remote

    Sales Account Executive - Remote

    Riverside Payments • Leander, Texas, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Job Summary Riverside Payments is one of the largest and fastest growing merchant services companies in the nation.We give businesses the ability to accept debit and credit cards as a form of payme...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Onboarding Associate

    Onboarding Associate

    VirtualVocations • Austin, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for an Onboarding Associate to support the onboarding of new lenders onto their lending platforms.Key Responsibilities Assist in executing the onboarding process for new lend...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Community Leasing Associate - Affordable (Bilingual)

    Community Leasing Associate - Affordable (Bilingual)

    Fairfield Residential • Austin, TX, United States
    serp_jobs.job_card.full_time
    Community Leasing Associate - Affordable (Bilingual).At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional apartment living.Amon...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    OPEN POOL

    OPEN POOL

    FIRST NATIONAL BANK OF BASTROP • Bastrop, TX, US
    serp_jobs.job_card.full_time
    We are always looking to recruit talent in the banking industry! If you'd like to work for us, but don't see the right position available at this time, we invite you to apply confidentially...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Relationship Banker I Floater

    Relationship Banker I Floater

    First United Bank • Austin, TX, US
    serp_jobs.job_card.full_time
    We have a great team of friendly, talented and inspiring people at First United.As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Relationship Banker

    Senior Relationship Banker

    First United Bank • Austin, TX, US
    serp_jobs.job_card.full_time
    We have a great team of friendly, talented and inspiring people at First United.As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Occupational Therapist (OT) - Home Health

    Occupational Therapist (OT) - Home Health

    Enhabit Home Health & Hospice • BASTROP, TX, US
    serp_jobs.job_card.full_time
    Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, E...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Drive with DoorDash - Onboarding / Onboard

    Drive with DoorDash - Onboarding / Onboard

    DoorDash • Maxwell, TX, United States
    serp_jobs.job_card.full_time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Relationship Manager

    Relationship Manager

    Texas Association of School Boards • Austin, TX, US
    serp_jobs.job_card.full_time
    First Public has been serving local governments and school districts since 1987.In 1991, we helped launch the Lone Star Investment Pool to make managing public funds safer and easier.We’ve be...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Inside Sales Associate

    Inside Sales Associate

    Vip Staffing - zrb • Buda, TX, US
    serp_jobs.job_card.full_time
    We are now hiring for an Inside Sales Associate position for a company in Buda, TX.Please submit your resume to this posting and call our office at 830-629-2525 for more information.Schedule : Monda...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Associate Patient Care Coordinator

    Associate Patient Care Coordinator

    Optum • Elgin, TX, US
    serp_jobs.job_card.full_time
    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connect...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Part-time Bank Teller I

    Part-time Bank Teller I

    Cornerstone Capital Bank • Bastrop, TX, United States
    serp_jobs.job_card.part_time
    Cornerstone Capital Bank is a new bank, with over $330 million in capital and $2 billion in total assets, and arises from the combination of mortgage industry giant Cornerstone Home Lending and com...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Seasonal Retail Sales Associate-BARTON CREEK

    Seasonal Retail Sales Associate-BARTON CREEK

    Bath & Body Works • Austin, TX, US
    serp_jobs.job_card.part_time
    Daily or Weekly Pay | Great Part Time Job | 40% Discount | Free Product | EAP | Fun Stores.At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on deli...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Relationship Associate

    Customer Relationship Associate

    VirtualVocations • Austin, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Relationship Associate to join their Client Services team.Key Responsibilities Prepare and conduct regular client meetings, including presentations and busines...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Investor Relations Associate

    Investor Relations Associate

    Capital Factory • Austin, TX, US
    serp_jobs.job_card.full_time
    Ventures team reporting to Investor Relations Manager.The Investor Relations Associate will get to know every active investor in Texas and help facilitate millions in venture capital funding by con...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Drive with DoorDash - Flexible Onboarding

    Drive with DoorDash - Flexible Onboarding

    DoorDash • Maxwell, TX, United States
    serp_jobs.job_card.full_time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a var...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Client Happiness Associate

    Client Happiness Associate

    VirtualVocations • Austin, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Client Happiness Servicing Associate.Key Responsibilities Respond promptly to client inquiries through various communication channels, providing accurate information an...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted