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BA Multi-Unit Team Leader 3

BA Multi-Unit Team Leader 3

H&R BlockSan Francisco, CA, United States
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Overview

Join to apply for the BA Multi-Unit Team Leader 3 role at H&R Block .

As a Multi-Unit Team Leader at a Block Advisors office, you will serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives (i.e., clients, revenue and earnings) for three offices. Prior tax preparation experience is not required.

You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. After working a successful tax season, you will work a reduced schedule May through December, and may even apply for advancement opportunities.

It would be even better if you also had...

What you’ll bring to the team

  • Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
  • Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement
  • Assist DGM in recruiting and interviewing candidates for tax office associate positions
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Build an engaging team environment across all offices by training and coaching associates, recognizing outstanding contributions
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules across all offices and ensure accurate timekeeping and labor management
  • Travel between offices as required
  • Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment

Your Expertise

  • People management experience with the ability to grow and develop associates
  • Aptitude for growth plan execution and leading toward a growth culture
  • Strong decision-making and judgment skills; able to work in a fast-paced environment with minimal supervision
  • Strong interpersonal and communication skills; customer-centric mindset to understand and exceed client needs
  • Computer proficiency with MS Office
  • Bachelor’s degree in a related field, or high school diploma with the equivalent combination of experience
  • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)

    • Pay and Benefits

    The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions depend on job-related factors such as experience, education, skill, performance, and geographic location. Eligible associates may participate in incentive plans and benefits including medical coverage, 401(k), and other programs.

    Pay Range

    $15.00 - $40.00 / Hr.

    Benefits

  • Employee Assistance Program with Health Advocate
  • Wellbeing program, BetterYou
  • Neurodiversity and caregiver support
  • Discounts on everyday items and services
  • Medical Coverage, 401k, Employee Stock Purchase Plan (eligibility rules apply)
  • Additional benefits listed at blockbenefits.com

    • The Community You Will Join

    H&R Block is committed to building a Connected Culture where trust, care, and connections help everyone feel they belong. You will be in an exceptional work environment recognized on Best Companies lists and supported by colleagues dedicated to helping each other grow.

    H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race, color, ethnicity, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If you’re looking to make an impact, H&R Block is the place for you.

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    Team Leader • San Francisco, CA, United States