Massachusetts Licensed Overdose Helpline OperatorVirtualVocations • Cranston, Rhode Island, United States
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Massachusetts Licensed Overdose Helpline Operator
VirtualVocations • Cranston, Rhode Island, United States
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A company is looking for an Overdose Helpline Operator, General Internal Medicine (per diem).
Key Responsibilities
Manage incoming calls and provide immediate guidance on overdose recognition and response
Connect callers with local resources and document interactions in the REDCap database
Collaborate with emergency responders and participate in ongoing training and professional development
Required Qualifications
No formal education requirement
Relevant lived experience with overdose, harm reduction, or substance use preferred
Demonstrated ability to handle crisis situations with empathy and professionalism
Comfortable using helpline software and digital communication platforms
Strict adherence to confidentiality policies regarding caller information
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Operator • Cranston, Rhode Island, United States
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