Business Development Manager - Calibration Services

Business Development Manager

PCI is seeking a Business Development Manager to focus on new account growth and existing account expansion within the Northeast US / New England territory. Experience with calibration / instrumentation services and field operations creating proposals, developing scope of work, extensive client interaction and sales metrics reporting highly desired.

The Business Development Manager positions are exempt. This position reports directly to the Director / Senior Director, Senior Business Development Manager or Business Development Manager based on organizational need and structure. Travel is required approximately 25-50% annually.

Expectations :

The Business Development Managers responsibilities include developing strong relationships with customers, identifying and connecting with Key Stakeholders and developing appropriate sales reports and Key Performance Indicators for each account assigned.

The Business Development Managers are responsible for ensuring client satisfaction with service deliverables. The Business Development Managers are also responsible for service expansion at each existing account and prospecting and developing new accounts; including developing quotes or proposals, assisting the Quality team with customer complaints and CAPAs and is responsible to meet with 10- 20 accounts monthly.

The Business Development Managers are expected to facilitate and / or provide the field service teams with structured account plans and serve as liaison between Business development organization, Service Teams and customer to ensure an exemplary customer experience.

Responsibilities / Assignments for Business Development Manager :

• Responsible for a region / State / geographical area or Field Service team
• Responsible for identifying and converting new business development opportunities.
• Responsible for participation in local professional organizations (ISPE,PDA,etc..)
• Under direction from Sr Business Development Manager or Director, executing the Organizational business development strategy
• Presenting at Trade shows for professional trade organizations
• May have performance review responsibilities depending on the organizational structure

Experience & Education Required for Business Development Manager :

A four-year degree in Business Administration, sales or other related experience (or equivalent military / industry training) in sales, account management or client development. Strong customer service skills are required. 3 to 5 years of experience of sales or account management

Salary plus at-risk annual bonus.

PCI is proud to serve pharmaceutical, biotechnology, medical device, and clinical research industries nationwide by providing calibration, commissioning and consulting solutions. At PCI, calibrations are performed by highly technical, cGMP / GLP-trained personnel who are knowledgeable in quality guidelines enforced by the FDA, EPA and ISO / IEC 17025 : 2017. PCI is an FCX Performance Company and a Subsidiary of Applied Industrial Technologies (NYSE : AIT); a leading industrial distributor that offers more than 6.5 million parts to serve the needs of MRO and OEM customers in virtually every industry.

Founded in 1923, Applied provides engineering, design and systems integration for industrial and fluid power applications, as well as customized mechanical, fabricated rubber and fluid power shop services. Applied also offers storeroom services and inventory management solutions that provide added value to our customers.

Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.