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Case Manager Assistant (Medical Case Management)

Case Manager Assistant (Medical Case Management)

Quality Medical ManagementOak Brook, IL, US
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Job Description

Job Description

About Us

Quality Medical Management partners with attorneys, doctors, and patients to coordinate medical care for personal injury cases. Our Case Managers guide patients through treatment while keeping attorneys and providers updated.

We are seeking detail-oriented Case Manager Assistants to support our Case Managers by handling administrative and follow-up tasks, allowing them to focus on patient and attorney relationships.

Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. Send us your resume today to become part of the team!

Compensation : $17 - $19 hourly

Responsibilities : Requirements

  • Strong organizational skills with extreme attention to detail.
  • Prior experience in medical records, legal support, case management, or healthcare admin preferred.
  • Excellent written and verbal communication.
  • Persistent and proactive — won’t let requests sit unanswered.
  • Comfortable making calls and following up with providers’ offices.
  • Proficient with Google Workspace (Docs, Sheets, Gmail) and case management software.
  • Reliable internet and availability during U.S. business hours.

What We’re Looking For

  • A support-focused team player who takes pride in keeping cases running smoothly.
  • Someone who can juggle multiple tasks while staying organized.
  • A problem-solver who escalates issues quickly rather than letting them stall.
  • Long-term commitment — we want to invest in people who grow with our team.
  • Compensation

  • Hourly rate based on experience.
  • Potential for growth into senior administrative or case management roles.
  • Qualifications :

  • Navigates computer programs with ease to provide a quick front-desk experience for customers
  • High school diploma or GED required
  • Customer service, bookkeeping, or administrative experience is preferred
  • Proven track record of completing projects on time in an orderly manner
  • Enjoys talking with customers and can communicate through verbal and written channels
  • About Company

    Quality Medical Management specializes in providing comprehensive medical support to individuals involved in auto or work accidents. Our mission is to ensure that every client receives prompt and effective medical care, regardless of their insurance status.

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    Case Manager Case • Oak Brook, IL, US

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