Decatur Inside Sales

Job Description

Job Description

Schimberg Co. is a family-owned distributor of pipes, valves, and fittings, with seven locations across the Midwest. For over a century, we have built a reputation for delivering quality products supported by exceptional customer service. We seek individuals who embody our core values : hard work, integrity, and dedication to the industry .

Position Overview

We are hiring a technically inclined Inside Sales Representative to support our valve automation and industrial engineering team in Decatur, IL. This position will provide customer support and product expertise to our growing base of industrial automation customers as they plan, build and maintain extensive capital projects.

Key Responsibilities

• Provide exceptional service to a current base of customers.
• Answer telephone calls or respond to customer correspondence regarding technical questions on products.
• Identify customer expectations through effective communication.
• Specify products based on customer application and / or engineering specifications.
• Provide product quotations, figuring pricing, discounts, and shipping charges in accordance with company guidelines.
• Generate orders with customer approval and inform customers of delivery timelines, backorders, shipping delays or any other critical order processing information.
• Obtain purchase order, credit application, or credit card information to initiate customer payment.
• Identify vendor source and place purchase orders for non-stock material.
• Communicate with accounting department to resolve invoicing or credit discrepancies.

What You'll Experience

Qualifications

This position requires a pre-employment background screen as a condition of hire.

Schimberg Co. is an equal opportunity employer.

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