LanceSoft Inc is hiring : Community Manager in Foster City
MediabistroFoster City, CA, United Statesjob_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionSupport the development and execution of the incident communication processes in collaboration with other teams. Monitor emerging reputational risks and execute existing communication strategies to mitigate potential crises. Serve as the first point of contact for real-time incident tracking and escalation, ensuring swift response and alignment with the incident communication processes. Provide sentiment analysis and reporting on key trends, risks, and opportunities. Work closely with the Communications team to align messaging and maintain an up-to-date response strategy. Deliver regular reports on community engagement, emerging concerns, and actionable insights. Ensure all inquiries are logged, tracked, and analyzed to improve future engagement and incident response. 6-8 years of experience in Community Management in a high-growth startup, mobility, tech, or consumer brand environment. Strong understanding of social media engagement, crisis communications, and incident management. Exceptional written and verbal communication skills with a customer-first approach. Ability to work flexible hours, including evenings and weekends, to ensure 24 / 7 coverage. Comfortable with high-speed decision-making and escalating critical issues when necessary. Background in Marketing, PR, or Customer Service is a plus.
Job Description
Contract Community Manager — hybrid working schedule (3 days onsite; 2 days remote).
We are looking for an experienced Community Manager to be responsible for building, growing, and managing an online community of users or customers by actively engaging with them across various digital platforms, fostering positive interactions, and facilitating communication with the brand, while analyzing data to measure community engagement and identify areas for improvement. This role is critical in fostering positive relationships with our riders, building our online community, addressing inquiries in real time, and ensuring a seamless incident response strategy. The ideal candidate will be highly responsive, adept at crisis communications, and skilled at maintaining brand integrity across all digital touchpoints.
In this role, you will
- Monitor the social and digital media platforms, community inquiries, and press / media inquiries for community questions, feedback, and concerns.
- Respond promptly and professionally to inquiries, ensuring consistency in messaging and tone.
- Engage with users to foster brand trust, advocacy, and community growth.
- Escalate complex or high-risk incidents to the appropriate internal teams for resolution.
- Collaborate with the Rider Support team to ensure cohesion and consistency with our customers' and community inquiries.
Incident Communication & Reputation Management
Coordination & Reporting
Qualifications
#J-18808-Ljbffr
serp_jobs.job_alerts.create_a_job
Community Manager • Foster City, CA, United States
Job_description.internal_linking.related_jobs Founded in 2013, BoxCast is a complete professional live streaming platform trusted by thousands of organizations delivering over one million broadcasts annually.
BoxCast serves a wide range of clie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Overview Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply.
With over 50 years of experience in affordable housing acquisitions and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
Remote (preferred : Austin, San Francisco, Chicago).This role is with our highly regulated CPG portfolio company, JOEY.As part of a growing startup backed by a larger portfolio, you will have the op...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days US-CA-Oakland | US-CA-Northern California.Sares Regis Group of Newport Beach, California, is a privately held real estate development, investment and management firm that focuses on commercial prop...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Join to apply for the Community Manager role at Avanath Capital Management, LLC Overview Avanath is proud to be named one of the top property management companies that provide affordable housing...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Avanath is proud to be named one of the top property management companies that provide affordable housing for the workforce.
Cultivating the American Dream is the purpose that binds the Avanath team...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
CM) manages all aspects of community associations, acting as an advisor to the Board of Directors, homeowners, and vendors.
Independent judgment and discretion are consistently used when advising di...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Hybrid working schedule (3 days onsite; 2 days remote).We are looking for an experienced Community Manager to be responsible for building, growing, and managing an online community of users or cust...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
At Labelbox, we're building the critical infrastructure that powers breakthrough AI models at leading research labs and enterprises.
Since 2018, we've been pioneering data-centric approaches that ar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Community Manager – Americas (remote).Union Finance is building the Credit Primitive for DeFi.We believe open, permission-less, community-owned financial applications are the future and that these ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
Remote (preferred : Austin, San Francisco, Chicago).This role is with our highly regulated CPG portfolio company, JOEY.As part of a growing startup backed by a larger portfolio, you will have the op...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Harmony is an open blockchain with data sharding and fast finality.Social games and community AI can use our onchain tokens for micro-payments, smart contracts for market pricing, and zero-knowledg...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At Fairfield, we are proud to be a leader in the multifamily housing industry.We are passionate about creating exceptional apartment living.
Among the most experienced multifamily companies, Fairfie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Community Manager - Sterling Village Apartments.With over 30 years of experience in the acquisition, development, rehabilitation, and management of apartment communities across the Western United S...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide.Founded in 1986, Asset Living has decades of experience delivering exceptional value ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Avanath Capital Management, LLC.Be among the first 25 applicants.Avanath Capital Management, LLC.Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Ava...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Our client, a leading organization in the mobility and technology sector, is seeking a Community Manager to join their team.
As a Community Manager, you will be part of the Customer Engagement Depar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days Remote (preferred : Austin, San Francisco, Chicago).This role is with our highly regulated CPG portfolio company, JOEY.As part of a growing startup backed by a larger portfolio, you will have the op...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Updata Partners is hiring : Community Manager in San Francisco
MediabistroSan Francisco, CA, United Statesserp_jobs.job_card.full_time
RELATED is hiring : Community Manager in San Francisco
MediabistroSan Francisco, CA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Manager, Community & Partnerships - Highly Regulated CPG
Consumer Capital ManagementHayward, CA, United Statesserp_jobs.job_card.full_time
Community Manager
MediabistroOakland, CA, United Statesserp_jobs.job_card.full_time
Avanath Capital Management, LLC is hiring : Community Manager in San Francisco
MediabistroSan Francisco, CA, United Statesserp_jobs.job_card.full_time
Avanath is hiring : Community Manager in San Francisco
MediabistroSan Francisco, CA, United Statesserp_jobs.job_card.full_time
Community Manager
FirstService ResidentialSan Francisco, CA, USserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Community Manager
LanceSoftSan Mateo, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Community Operations Manager
LabelboxSan Francisco, CA, USserp_jobs.job_card.full_time
1kx Network is hiring : Community Manager in San Francisco
MediabistroSan Francisco, CA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Manager, Community & Partnerships - Highly Regulated CPG (San Francisco Bay Area)
Consumer Capital ManagementSan Francisco Bay Area, USserp_jobs.job_card.part_time
- serp_jobs.job_card.promoted
Community Manager
HarmonyPalo Alto, CA, USserp_jobs.job_card.full_time
Community Manager
Fairfield ResidentialUSA, California, Tiburonserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Community Manager - Sterling Village Apartments
MG PropertiesVallejo, CA, USserp_jobs.job_card.full_time
Community Manager
Asset LivingSan Jose, CA, USserp_jobs.job_card.full_time +1
Avanath Capital Management, LLC is hiring : Community Manager in San Jose
MediabistroSan Jose, CA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Community Manager
ManpowerSan Mateo, CA, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Manager, Community & Partnerships - Highly Regulated CPG (Fremont)
Consumer Capital ManagementFremont, CA, USserp_jobs.job_card.part_time