Talent.com
Director of Operations

Director of Operations

Center Stage MerchandisingNashville, TN, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

About Us

Center Stage Merchandising is recognized on the Inc. 5000 list as the 341st fastest-growing company in the country . We specialize in custom headwear, apparel, and accessories for touring artists, music festivals, and lifestyle brands. With partnerships including Realtree, NHRA, Mossy Oak, and Theo Von, we’re continuing to scale our infrastructure and team to match our growth.

Position Overview

The Director of Operations will oversee and optimize the day-to-day operations of Center Stage. This role ensures our processes, systems, and teams are aligned to deliver on-time, high-quality results for our clients. Reporting directly to ownership, this leader will be responsible for driving operational excellence, improving efficiency, and building scalable systems that support our continued growth.

Key Responsibilities

Operational Leadership

  • Own day-to-day operations across production, logistics, warehousing, e-commerce, and tour / event operations.
  • Ensure departments are aligned and executing with clear responsibilities, efficient communication, and accountability.
  • Partner with the Creative, Sales, and Marketing teams to support client success from design through delivery.

E-commerce Operations

  • Manage e-commerce store operations (Shopify and related tools), ensuring smooth product launches, inventory accuracy, fulfillment, and customer experience.
  • Oversee coordination between marketing, design, and fulfillment teams for online sales.

    • Tour & Event Operations

  • Direct merchandise planning and logistics for tours, festivals, and live events.
  • Coordinate with partners and clients to ensure smooth on-site operations, inventory flow, and reporting.

    • Process & Systems

  • Lead implementation and adoption of operational systems, including our internal app, Airtable, and inventory / royalty tracking platforms.
  • Standardize workflows across project management, logistics, e-commerce, and live events to ensure scalability.
  • Develop KPIs, reporting dashboards, and review cadences for tracking operational performance.

    • Team Leadership

  • Provide strategic oversight to project managers, e-commerce staff, and design staff
  • Establish training materials, SOPs, and accountability frameworks to ensure consistency.
  • Build a culture of ownership, problem-solving, and collaboration across departments.

    • Qualifications

  • 5+ years of experience in operations management, preferably in consumer products, apparel, merchandising, or live events.
  • Strong track record of building and scaling operational systems in a fast-growth company.
  • Experience managing e-commerce (Shopify), inventory management software, and ERP systems.
  • Proficiency with project management tools (Airtable, Monday.com, or similar).
  • Excellent leadership, communication, and cross-departmental collaboration skills.
  • Analytical mindset with the ability to identify inefficiencies and design scalable solutions.

    • What We Offer

  • Competitive salary + performance bonus structure.
  • Health, dental, and vision benefits.
  • 401(k) with company contribution.
  • Growth opportunities in a rapidly scaling company.
  • Dynamic, creative, and entrepreneurial environment where your impact is visible daily.
    • serp_jobs.job_alerts.create_a_job

    Director Of Operation • Nashville, TN, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Regional Director of Retail Operations

    Regional Director of Retail Operations

    GoodwillNashville, TN, US
    serp_jobs.job_card.full_time
    Regional Director, Retail Operations.The successful Regional Director, Retail Operations will be a highly energetic, positive leader that brings a blend of strategic leadership, hands on support, a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Executive Director of Systems Operations

    Executive Director of Systems Operations

    VirtualVocationsMurfreesboro, Tennessee, United States
    serp_jobs.job_card.full_time
    A company is looking for an Executive Director of Systems Operations & Product Management.Key Responsibilities Define product strategy and roadmap for HRIS platforms and connected solutions Lead...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Director of Engineering

    Director of Engineering

    VirtualVocationsMurfreesboro, Tennessee, United States
    serp_jobs.job_card.full_time
    A company is looking for a Director of Engineering - Tech Ops & Support (REMOTE).Key Responsibilities : Set and execute the multi-year TechOps and Support strategy, managing financials and vendor ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Director of Operations

    Director of Operations

    Compass GroupNashville, TN, US
    serp_jobs.job_card.full_time
    Take the lead in delivering world-class events at Geodis Park! As Director of Operations, you will oversee all operational aspects of the venue, ensuring smooth, safe, and efficient execution for e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Director of Operational Support

    Director of Operational Support

    VirtualVocationsNashville, Tennessee, United States
    serp_jobs.job_card.full_time
    A company is looking for a Director of Operational Support.Key Responsibilities Lead a team of functional group leaders to optimize service execution and operational excellence Foster a customer...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Director, Operations - Archimedes

    Senior Director, Operations - Archimedes

    Navitus Health SolutionsBrentwood, TN, US
    serp_jobs.job_card.full_time
    Archimedes - Transforming the Specialty Drug Benefit - Archimedes is the industry leader in specialty drug management solutions. Founded with the goal of transforming the PBM industry to provide the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Regional Director of Operational Excellence

    Regional Director of Operational Excellence

    GentivaNashville, TN, US
    serp_jobs.job_card.full_time +1
    Regional Director Of Operational Excellence.We are seeking a Regional Director of Operational Excellence to join our leadership team and play a pivotal role in developing hospice branch operations,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Director of Logistics Operations

    Director of Logistics Operations

    VirtualVocationsNashville, Tennessee, United States
    serp_jobs.job_card.full_time
    A company is looking for a Director of Logistics & Delivery Experience.Key Responsibilities Define and execute the delivery and shipping strategy, including carrier selection and optimization Ov...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Senior Director of HEDIS Operations

    Senior Director of HEDIS Operations

    VirtualVocationsMurfreesboro, Tennessee, United States
    serp_jobs.job_card.full_time
    A company is looking for a Senior Director of HEDIS Operations.Key Responsibilities Lead and oversee HEDIS abstraction and submission processes for timely and accurate execution Manage a team of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Director of Customer Operations, RCMS (EHR platform)

    Director of Customer Operations, RCMS (EHR platform)

    QualifactsNashville, TN, US
    serp_jobs.job_card.full_time
    Director, Customer Operations, RCMS.Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and busines...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Director of Ad Operations

    Director of Ad Operations

    VirtualVocationsMurfreesboro, Tennessee, United States
    serp_jobs.job_card.full_time
    A company is looking for a Director of Ad Operations.Key Responsibilities : Define the vision and strategy for Ad Operations, aligning with business goals Oversee the delivery and optimization of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Director of Platform Operations

    Director of Platform Operations

    VirtualVocationsNashville, Tennessee, United States
    serp_jobs.job_card.full_time
    A company is looking for a Director of Platform Operations - Infrastructure.Responsibilities Lead global operations for core infrastructure platforms, ensuring performance, reliability, and secur...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Partner Operations Director

    Partner Operations Director

    VirtualVocationsNashville, Tennessee, United States
    serp_jobs.job_card.full_time
    A company is looking for a Partner GTM Operations Director.Key Responsibilities Develop and implement partner operations strategies to support large complex deals Track and report partner perfor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Technical Operations Director

    Technical Operations Director

    VirtualVocationsMurfreesboro, Tennessee, United States
    serp_jobs.job_card.full_time
    A company is looking for a Technical Operations Director (Remote).Key Responsibilities Oversee day-to-day business technical support for systems related to claims, service, and membership Manage...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Director of Technical Operations

    Director of Technical Operations

    VirtualVocationsNashville, Tennessee, United States
    serp_jobs.job_card.full_time
    A company is looking for a Director of Technology Operations.Key Responsibilities Lead and develop a global team of Technical Operations Engineers, establishing a customer-centric culture Overse...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Fixed Operations Director (Murfreesboro)

    Fixed Operations Director (Murfreesboro)

    Camping WorldMurfreesboro, TN, US
    serp_jobs.job_card.part_time
    Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location.Ensure a consistently high level of internal and external customer satisfaction throughout the service...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Director of School Operations

    Director of School Operations

    KIPPNashville, TN, US
    serp_jobs.job_card.full_time
    The Director Of School Operations Is A Critical Leader Within KIPP Nashville Public Schools, Responsible For Ensuring Operational Excellence Across Our Campuses. This Role Provides Direct Guidance, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Vice President of Operations

    Vice President of Operations

    VirtualVocationsMurfreesboro, Tennessee, United States
    serp_jobs.job_card.full_time
    A company is looking for a VP, Operations (Remote).Key Responsibilities Oversee and lead Call Center, Claims, and Quality Assurance operational departments Direct and lead an engaged workforce, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30