Bartender

JOB DESCRIPTION

[Though this job description defines the primary duties of the position so named, being a small Company, there will be times when team members will be enlisted to address a special need to get the job done.]

Title : Bartender

Reports to : Direct –Assistant Manager

Secondary – General Manager

Overall Responsibilities :

Provide timely, accurate and friendly service while preparing the highest quality beverages for our guests. Each bartender's primary objective is to show our guests such a marvelous time, they will want to return.

Specific Duties :

Ø Promote, work, and act in a manner consistent with the mission of Amici

Ø Prepare and serve alcoholic and non-alcoholic drinks consistent with the restaurant's standard drink recipes.

Ø Accept guest payment, process credit card charges, and make change if necessary.

Ø Check identification of guests to verify age requirements for purchase of alcohol.

Ø Clean and sterilize glasses, utensils, and bar equipment.

Ø Balance cash receipts.

Ø Record drink orders accurately and immediately after having received them into the register system.

Ø Attempt to limit problems and liability related to guests' excessive drinking by taking steps such as persuading guests to stop drinking, or ordering taxis or other transportation for intoxicated guests.

Ø Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.

Ø Present drink menus, make recommendations, and answer questions regarding beverages.

Ø Take beverage orders from serving staff or directly from guests seated at the bar.

Ø Clean bars, work areas, and tables.

Ø Reset tables in bar area.

Ø Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.

Ø Serve snacks or food items to guests seated at the bar.

Ø Slice and pit fruit, and prepare other garnishes for drinks.

Ø Ask guests who become loud and obnoxious to leave, or physically remove them.

Ø Arrange and maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation, promotion of beverages, and attractive displays.

Ø Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.

Ø Recognize and learn the names of regular guests

Ø Assist the restocking and replenishment of bar inventory and supplies.

Ø Report all equipment problems and bar maintenance issues to the restaurant manager.

Ø Attend all scheduled employee meetings and offers suggestions for improvement.

Ø Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant.

Ø Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.

Ø Plan, organize, and control the operations of a cocktail lounge or bar.

Ø Order or requisition liquors and supplies.

Ø Supervise the work of bar staff and other bartenders.

Ø Plan bar menus.

Tools and Technology

Ø Bar code reader equipment

Ø Credit card processing machines

Ø Cash registers

Ø Carbonated beverage dispenser (draught foam control devices, electronic beer line maintenance equipment, refrigerated liquid recirculation equipment, soda dispensers)

Ø Cocktail shakers or accessories (3-piece and 4-piece cocktail shakers, pour spouts, spirit measures)

Ø Commercial use : Ø blenders, graters

Ø cutlery

Ø dishwashers

Ø juicers

Ø mixers

Ø strainers (4-prong strainers, cocktail strainers, Hawthorn strainers, julep strainers)

Ø Domestic mist or trigger sprayers (martini misters)

Ø Ice shaver machines or accessories (ice chippers, ice crushers, ice flakers)

Ø Non-carbonated beverage dispenser

Ø Notebook computers

Ø Point-of-sale receipt printers

Ø Point-of-sale terminals and workstations

Ø Slush and frozen drink machines

Ø Touch screen monitors

Ø Data base user interface and query software (AZZ CardFile)

Ø Internet browser software

Point-of-sale software (Compris Advanced Manager's Workstation; Compris; Hospitality Control Solutions Aloha Point-of-Sale; ICVERIFY; Intuit QuickBooks Point of Sale; MICROS Systems HSI Profits Series; NCR Advanced Checkout Solution; NCR NeighborhoodPOS; The General Store; ClubSoft Food & Beverage Point of Sale; DataTeam Lunch Express; Dinerware Intuitive Restaurant; Food Service Solutions POSitive ID System; Restaurant Manager)

Minimum Qualifications

Ø Be 21 years of age or older

Ø Able to understand and speak using the predominant language(s) of guests

Ø Knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and / or assistant management positions.

Ø Excellent basic mathematical skills

Ø Able to handle money and operate a point-of-sale system

Ø Able to work in a standing position for long periods of time (up to 5 hours)

Ø Able to safely lift and easily maneuver trays of food and containers weighing up to 50 pounds

Ø Stamina to work 50 to 60 hours per week

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