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RETAIL MANAGER, FOOD & NUTRITION - HEALTHCARE

RETAIL MANAGER, FOOD & NUTRITION - HEALTHCARE

Compass GroupJoliet, IL, US
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Job Summary

As Retail Manager of Food & Nutrition, you will lead the successful operation of the retail areas of a hospital including the cafeteria, coffee shop, physicians dining, and catering. This role reports to the Director of Dining Services.

Key Responsibilities :

  • Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our hourly team members
  • Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
  • Directs staff to provide scheduled retail services in accordance with policies and presentation standards
  • Trains staff in customer service, proper portioning, cashier skills, and safety / sanitation
  • Completes all daily, weekly or monthly reports on a timely basis meeting all prescribed deadlines.
  • Communicates effectively with all team members, patients and families
  • Implements and maintains cash handling company standards to eliminate theft of services or Company funds

Preferred Qualifications :

  • Two or more years of retail operational foodservice management experience preferably in a hospital or related healthcare environment
  • Associates or Bachelors degree in Food & Beverage, Nutrition, Hospitality or related field a plus.
  • Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
  • P&L accountability and contract-managed service experience is desirable
  • Experience with cash retail operations
  • Retail marketing experiences are highly desirable
  • Supervisory, leadership, management and mentor / coaching skills
  • Good communication skills both written and verbal
  • Ability to communicate on various levels to include management, customer and associate levels
  • Knowledge of financial, budgetary, accounting and computational practices
  • Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
  • Associates are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, paid parental leave, holiday time off, personal leave, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts.

    Applications are accepted on an ongoing basis.

    Touchpoint maintains a drugfree workplace.

    Req ID : 1455063

    TouchPoint

    PASCHA A BELNAVIS

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    Manager Food Nutrition • Joliet, IL, US