Customer Service Representative

Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now and take the first step toward a rewarding career!

Please read the following job description thoroughly to ensure you are the right fit for this role before applying.

Customer Service Representative

Shift : Mon-Fri, 9 a.m. – 5 : 30 p.m.

Role Summary

Keystone Automotive Operations is seeking energetic, customer-focused individuals to join our team as Customer Service Representatives in our Irving, TX location. No prior automotive or RV experience is required — just a willingness to learn and a passion for helping others. We’ll provide the training and tools you need to succeed. This is an opportunity to develop valuable communication, problem-solving, and service skills in a supportive environment where no prior industry experience is required.

As the first point of contact for our customers, you’ll play an important role in strengthening relationships and contributing to our company’s success. If you’re motivated, eager to learn, and ready to grow with a company that values teamwork, integrity, and professional development, Keystone is the place to build your career.

Position Highlights

Potential for a hybrid work-from-home schedule (after 6-month training based on performance)

Performance-based incentive and awards programs

Performance BONUS available

In-depth onsite training with individual coaching to maximize growth

Highly transferable sales and service skills

No experience or college degree required — we pay you to learn!

Key Responsibilities

Serve as the primary contact for established customers by phone and email, ensuring timely, accurate, and professional support

Provide updates on orders and deliveries, resolving issues directly or partnering with other teams, carriers, and suppliers to find solutions

Build customer loyalty by identifying needs, offering recommendations, and promoting additional products or services when appropriate

Consistently meet performance standards while delivering a positive and efficient customer experience

Qualifications & Skills

Strong communication skills with the ability to listen, empathize, and provide solutions

Positive, customer-first attitude with energy and professionalism

Dependable, detail-oriented, and calm under pressure

Eagerness to learn and grow in a fast-paced, team-driven environment

Basic computer proficiency (MS Office, email, data entry)

High school diploma or equivalent required

Sales or customer service experience in a call center is preferred, but not required

Bilingual skills (English with French or Spanish) are highly valued

Essential Physical Demands / Work Environment

Travel may be required periodically, including overnight stays to attend trade shows

Must be able to lift freight up to 50 lbs.

Who We Are

Keystone Automotive Operations is North America's leading distributor of specialty automotive aftermarket, RV and marine parts and accessories. Our success is driven by a people-focused culture rooted in our core values :

Commitment | Customer Service | Execution | Integrity | Leadership | Teamwork | Fun

With over 1,900 dedicated team members worldwide, we believe that our employees are the heart of our success. When you grow, we all grow — and we’re committed to supporting your journey.

Why Join Keystone Automotive Operations?

We’re not just delivering parts — we’re delivering opportunity. At Keystone Automotive Operations, we believe in investing in our people. We offer our employees the opportunity to learn and grow using competitive training programs, coaching, communication, and collaboration. Our employees are empowered to pursue both functional and upward mobility within the company.

Your success is our priority. We provide comprehensive benefits and development programs designed to help you thrive professionally and personally.

We Offer :

Health Benefits : Medical, Dental, Vision, HSA / FSA Options

Wellness Benefits : Access to HINGE Health, Employee Assistance Program and more

Financial Security : 401(k) with company match, Company-paid Life Insurance and Long-term Disability, Short-term Disability

Paid Time Off (PTO) & Holidays

Education Support : Tuition Assistance and Scholarships for Dependents

Employee Referral Bonus Program

Employee Purchase Discounts

Professional Opportunities : Ongoing training, internal growth, and leadership development

Inclusive Culture : Team-driven environment that values innovation and integrity

Ready to Join Our Team?

Take the next step in your career and bring your skills as a Customer Service Representative to a company where they’ll make a real difference. Apply today!

Join us for an exciting career journey with positive, driven individuals.