Talent.com
Solutions Consultant

Solutions Consultant

8amAustin, TX, US
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Overview

As a Payments Solutions Consultant , you will act as a trusted advisor and technical SME supporting our Payment and Software Sales Teams. Your focus will be on the pre-sales process—partnering with account executives to design, position, and deliver solutions that align 8am's payment technologies with the unique needs of law firms and professional service organizations.

By combining deep product expertise, consultative discovery skills, and market knowledge, you will help shape deal strategy, deliver value-based demonstrations and accelerate revenue growth while strengthening 8am's position as the trusted leader in legal and professional services payments.

About us

At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. Founded in 2005, 8am (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000\'s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

What you\'ll do

  • Partner with Account Executives to uncover customer objectives, workflows and technical requirements.
  • Translate business challenges into solution recommendations and demonstrate how 8am\'s payments ecosystem drives measurable business value.
  • Deliver tailored product demonstrations, proof-of-concept and solution-oriented presentations that highlight ROI, compliance and operational efficiencies.
  • Serve as the SME on 8am\'s suite of payment and related software solutions.
  • Anticipate and address technical questions during the sales cycle with clarity and confidence.
  • Provide competitive intelligence and positioning strategies that differentiate 8am in the market.
  • Collaborate with sales leadership to develop playbooks, demo scripts, presentation materials and templates that scale across the sales organization.
  • Train and mentor sales reps on product knowledge, discovery techniques and demo execution.
  • Influence product roadmap and go-to-market positioning with insights from complex sales cycles.
  • Stay up to date on industry trends, competitor solutions and emerging fintech / legal tech developments.
  • Use industry knowledge to guide sales conversations and strengthen 8am\'s position as a thought leader in payments for professional services.

About you

  • Bachelor\'s degree preferred
  • 3-5 years in pre-sales consulting, technical sales or sales engineering in SaaS, fintech or payments
  • Prior experience in the legal industry (paralegal, office admin, legal ops, etc.) strongly preferred
  • Ability to clearly communicate technical information
  • Ability to autonomously manage ambiguous situations
  • Strong interest in learning new and challenging platforms
  • Familiarity with security, compliance and integration concerns common to small to medium sized professional service providers
  • Deep understanding of merchant processing including interchange, compliance (PCI, AML, data security) and integrations with practice management systems
  • Technical skills combined with significant social skills
  • Genuine passion for customer service and support
  • Comfort conducting demos and participating on calls for extended periods
  • Experience working in a Salesforce environment with an understanding of the platform, users, and the partner ecosystem required
  • Experience with sales methodologies such as Sandler, MEDDICC or Challenger
  • Ability to thrive in a dynamic, fast-paced environment and quickly acquire new skills
  • Location preference : Austin, TX

    • Why 8am

    We offer a culture shaped by continuous learning, genuine community, holistic wellness, and meaningful engagement. Our values include Work Smart, Win Fast, Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment.

    Benefits and team support

  • Health Insurance Coverage : medical, dental, and vision plans, including a 100% company-paid HDHP plan for employees.
  • Financial perks : competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
  • Time for what matters : Flexible Time Off, paid holidays, and parental leave.
  • Wellness : Wellness stipends, mental health support, and one-on-one nutrition coaching.
  • Learning and Development : continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
  • Giving back : charitable matching gift program, paid time off for volunteer service, and company-sponsored events.
  • Engagement : team-building events, recognition programs, and peer-to-peer appreciation.

    • Diversity, equity & inclusion

    We are committed to a diverse and inclusive workplace with equal access to opportunities and information, inclusionary programs, and community outreach.

    Security advisory

    Our hiring practices follow legitimate processes. We will communicate using the 8am domain and will not ask for sensitive data during the application process. All interviews take place via phone, Zoom / Meet or in person. Offers are communicated verbally with a written offer letter to follow.

    Job details

  • Seniority level : Mid-Senior level
  • Employment type : Full-time
  • Job function : Consulting, Information Technology, and Sales
  • Industries : Embedded Software Products

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    Solution Consultant • Austin, TX, US