Utilities Division Supervisor

Utilities Division Supervisor

The Utilities Division Supervisor serves as a key member of the Utilities Division and is responsible for planning, coordinating and supervising the daily operations and activities of the City's Water and Wastewater infrastructure including the maintenance and repair of the City's water distribution and wastewater collection system. This position has extensive contact with contractors, citizens and handles field investigations, inquires and complaints. This position provides leadership in all aspects of utility operations, ensures all tasks run efficiently, provides excellent troubleshooting skills, provides excellent customer service to the public and ensures regulatory compliance.

Examples of Duties

Essential functions include :

• Supervising, scheduling, reviewing and evaluating the work activities of Utility personnel, counseling and coaching team members.
• Coordinating the work activities of the Utility Crews and participating in daily work of staff responsible for maintenance and repairs.
• Investigating and resolving customer inquiries and complaints.
• Maintaining the city's infrastructure, equipment and parts supply inventory.
• Operating and maintaining responsibility for a variety of tools and equipment including city vehicles and hand tools.
• Identifying and resolving operational, technical and procedural problems; to ensure all operations run efficiently and workload is completed in a timely manner.
• Ensuring that all utility infrastructure is maintained and repaired in accordance with AWWA recommendations.
• Contributing to the efficiency and effectiveness of the team by offering suggestions and directing or participating as an active member of a work team.
• Participating in the selection of assigned staff, providing or coordinating staff training, working with employees to correct deficiencies and implementing discipline procedures.
• Conducting product review and testing, researching product specifications and assisting in the development of request for proposals and analyzing of responses, recommending technologies and vendors.
• Monitoring contractor activities to ensure city specifications and regulations are met, keeping abreast of all water meter and detector check applications.
• Performing special assignments and / or other related duties as assigned.

Knowledge, Skills and Abilities

Required knowledge, skills and abilities include :

Typical Qualifications

Minimum required qualifications include :

Physical & Work Environment

The physical and work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law. Employees needing reasonable accommodation should discuss the request with the employee's supervisor or Employee Services.